Compliance Data Analyst
6 months ago
Role Objective
A Client Relations Executive builds and preserves trusting relationships with clients, consisting of Remote Workers and international businesses. He/she ensures a low staff turnover rate by acting as a mediator between the representatives of a client company and the Remote Workers. He/she handles a minimum of 25 accounts and on a daily basis resolves conflict, acts as a go-between, and identifies further staffing needs.
Responsibilities
- Support to clients, including administrative assistance for GES tracker
- Client On-boarding
- Conflict Resolution
- Periodic consultation, feedback gathering, and analysis
- Retention management of Remote Workers
- Identify and pitch for additional staffing
Qualifications
- Holds a Bachelor’s Degree in Business Administration or equivalent
- At least 2 years of work-related experience
- With exposure to interacting with global clients
- Preferrable with account management, relationship management, and business development experiences
- Possess strong attributes of the following:
- Communication skills -verbal, written and customer-oriented
- Easily builds rapport with Clients
- Analytical mind and strong problem-solving skills
- Ensure maximum client satisfaction
- Maintain core values of Remote Staff, Inc
- Quick and efficient customer resolution
- Expanding client remote contractor portfolio by upselling and cross-selling
- Preserve client and remote contractor relationships
- Being proactive, self-motivated and driven
- Strong Relationship Building
- Adaptability
- Values Integrity and Accountability
- Has the necessary technical requirements to enable a work-from-home setup. Visit remotestaff.ph/faq for more info
NOTE: This is an in-house function directly under Remote Staff and not a contracting role as a remote worker for our partner clients.
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