Change Manager

4 weeks ago

Melbourne, Australia VLine Full time

Organisational Change Manager

  • 12-month, fixed-term contract with potential to extend
  • Hybrid, flexible working arrangements with free Myki travel
  • Ability to make this role your own in a collaborative team environment

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

About the role

As a change management expert in the Business Information Solutions team, you will lead change management, communication and stakeholder engagement on transformative projects, collaborate with diverse teams and deliver a pipeline of technology projects end-to-end shaping organisational success.

Key Accountabilities include:

  • Ensure that the necessary people, processes, and technology activities are effectively assessed, analysed, planned, executed and measured in accordance with Prosci ADKAR’s change management methodology.
  • Coach people managers and business leaders on transitioning employees from their current to future state to maximise employee adoption, realise V/Line's ROI, and grow change maturity.
  • Develop and implement change management strategies and detailed plans in a transparent and structured manner to ensure the achievement of project benefits and outcomes.
  • Work in conjunction with IT, HR, learning, industrial relations, and communication professionals, and be guided through V/Line’s governance and industry standard frameworks.
  • Devise communication plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans with senior change managers, project managers and sponsors, taking into consideration all relevant project risks associated with successful change.
  • Assist project managers to integrate change management activities into their projects, develop strategies and activities to engage key stakeholders, and ensure active engagement of all parties. 

About you

  • Demonstrated experience identifying stakeholders, assessing change impacts, planning and executing change management activities
  • 2+ years’ experience leading organisational change management on projects, particularly in operational environments (technology projects preferred but not essential)
  • Demonstrated ability to execute change deliverables end-to-end on large/complex projects
  • Proven stakeholder management skills, with the ability to build relationships and communicate effectively with stakeholders at all levels
  • Must possess Prosci ADKAR certification
  • Tertiary qualifications in Business, Communications or Change Management, desirable
  • Proficiency in the Office 365 productivity suite (PowerPoint, Word, Outlook, etc.,)
  • Superior written communication skills with demonstrated experience planning and crafting change communications

Salary for this position is commensurate to the successful candidate’s aligned skills and experience to the position.

In addition to free Myki travel, we offer:

  • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
  • Huge potential – We’re transforming, and you can to. Be a change maker, recognised for your contribution and creativity.
  • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
  • Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
  • Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the ‘Apply’ button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2019 / Asset Management Enterprise Agreement 2019).

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.

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