Gym Receptionist

1 month ago

Bendigo, Australia Cheer N Dance Bendigo Full time

About Us :

Cheer N Dance Bendigo is a Cheerleading, Dance, Tumbling and Ballet Gym located in Bendigo, 1.5 hours north of Melbourne. Currently in a growth phase and operating 5 days per week, it services hundreds of athletes and families from around Bendigo and Central Victoria. Having been in operation for 15 years (2022), our focus now is rapid growth, performance measured programs and a high quality culture that results in being the gym and recreational facility of choice for both athletes, families and employees within two hours travel.

About You :

  • Certificate in Administration or equivalent experience

Position Summary :

As the Receptionist, you will be representing the company and gym as the first point of contact for new and existing athletes, families and other stakeholders. You will be responsible for positively shaping the interaction that each athlete and guest has with the company and gym, ensuring that you provide an excellent customer experience through quality communication, a positive personality and a high level of organisation and responsiveness. Your role also requires a range of administrative duties to ensure the smooth operations of the studio.

Key Requirements :

  • 1-2 years of experience in a similar role
  • Computer skills and knowledge
  • Microsoft Office and Google Business Suite – Basic / Intermediate
  • Knowledge and operation of standard office equipment
  • Current knowledge of clerical and administrative procedures and systems such as filing and record keeping
  • Strong communication skills - written and verbal
  • Excellent planning and organising
  • Ability to effectively prioritise and complete tasks
  • Problem assessment and problem solving
  • Information gathering and information monitoring
  • High attention to detail and accuracy
  • Flexibility and adaptability in a busy environment
  • Strong customer service orientated
  • Teamwork focus and approach

Job Responsibility :

  • Set administration tasks completed on time and 100% accurate
  • Ability to multi task and handle a variety of administrative tasks including athlete enrolments and enrolment enquiries, answering and responding to phone calls, emailing, booking personal athlete sessions and responding to current athlete and family questions and communications
  • Complete daily CND ProShop and Gym transactions accurately and communicate with the Finance department on any issues arising from this
  • Communicate effectively with current Athletes and their families regarding all parts of our gym, programs and their enrolments.
  • New and existing customer interactions need to be kept on file and be accurate to reflect the interaction
  • Look for opportunities to provide athletes with different opportunities from our diverse programs and gym offerings, provide a positive attitude and problem solving in the event that an athlete expresses to cancel the enrolment.
  • Positively contribute to our Gym and Company software platforms by maintaining and adding accurate records
  • Actively contribute to the companies financial targets
  • Take part in all supplement and retail sales training and continually build on your product knowledge
  • Customer issues are resolved as promptly as possible, in line with company policies
  • Handle all customer inquiries and concerns in a prompt and helpful manner
  • Ensure quality appearance of the gym at all times, including cleanliness of reception area and gym floor, internal signage, staff dress code and OH & S
  • Ability to confidently transition enrolment enquiries and adhere to the companies terms and conditions: this includes cancellations, overdue payments and other financial actions
  • Check mail regularly and forward any invoices or receipts onto the Finance Officer
  • Relay all Athlete feedback to the Gym Owners
  • Develop and clear understanding of the requirements of the position and the expectations of the business
  • Compliance with all relative legislation and policy
  • Adhere to set monthly rosters
  • Follow the dress code standards, be neat and tidy and dress appropriate to the company environment
  • Attend company training and meetings as required

Job Functions :

Administration

Job Benefits :

Cheer N Dance Bendigo employees receive discounted gym services and products.

Selling Point :

Join Bendigo's Cheer, Dance, Tumbling and Ballet Gym and be part of our inclusive and positive culture.

Contact :

Ashley Benstead

  • Gym Receptionist

    1 week ago

    Bendigo, Australia Cheer N Dance Athletics Full time

    Cheer N Dance Athletics **Gym Receptionist** Cheer N Dance Athletics (Formally Cheer N Dance Bendigo) is a Cheerleading, Dance, Tumbling and Ballet Gym located in two gym locations, Bendigo (Vic), 1.5 hours north of Melbourne and Ballina (NSW), 1 hour south of Gold Coast. Currently in a high growth phase, we operate 5 days per week and service around 450...

  • Gym Receptionist

    1 week ago

    Bendigo, Victoria, Australia Cheer N Dance Athletics Full time

    Cheer N Dance AthleticsGym ReceptionistCheer N Dance Athletics (Formally Cheer N Dance Bendigo) is a Cheerleading, Dance, Tumbling and Ballet Gym located in two gym locations, Bendigo (Vic), 1.5 hours north of Melbourne and Ballina (NSW), 1 hour south of Gold Coast. Currently in a high growth phase, we operate 5 days per week and service around 450 athletes...

  • Gym Receptionist

    3 weeks ago

    Bendigo, Australia Cheer N Dance Bendigo Full time

    Cheer N Dance Bendigo **Gym Receptionist** **Date of last amendment **:30/01/2023 **Roles and responsibilities** - All data entry completed on time and 100% accurate - Greet athletes, families and customers upon entry to the facility. - Open, Close and Balance the companies cash registers daily. - Effectively communicate relevant company (including Gym)...

  • Gym Receptionist

    1 week ago

    Bendigo, Victoria, Australia Cheer N Dance Bendigo Full time

    Cheer N Dance BendigoGym ReceptionistDate of last amendment :30/01/2023Roles and responsibilities All data entry completed on time and 100% accurate Greet athletes, families and customers upon entry to the facility. Open, Close and Balance the companies cash registers daily. Effectively communicate relevant company (including Gym) policies to athletes and...

  • Casual Receptionist/customer Service Rep

    4 weeks ago

    Bendigo, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Casual Receptionist/customer Service Rep

    2 weeks ago

    Bendigo, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned gyms in the Southern Hemisphere, and we are a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a...

  • Casual Receptionist/customer Service Rep

    1 day ago

    Bendigo, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Casual Receptionist/customer Service Rep

    2 weeks ago

    Bendigo, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned gyms in the Southern Hemisphere, and we are a one-stop shop for everything! Boasting 28 locations and counting nationally, we take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day. Immerse yourself in a fitness heaven home to...

  • Receptionist/customer Service Rep

    4 weeks ago

    Bendigo, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Ward Clerk, Cardiac Catheter Laboratory

    2 weeks ago

    Bendigo, Australia Bendigo Health Full time

    **Work in an environment that offers**: - Support for career progression and development - An opportunity to work with a leading regional health service - An ability to live and work in a vibrant regional setting **The Position** **Job Reference**: 902 **Position Title**:Ward Clerk **Classification**:HS1A **Salary per hour (exc. super)**:$27.75 **Hours...

  • Ward Clerk, Cardiac Catheter Laboratory

    1 week ago

    Bendigo, Victoria, Australia Bendigo Health Full time

    Work in an environment that offers:Support for career progression and development An opportunity to work with a leading regional health service An ability to live and work in a vibrant regional settingThe PositionJob Reference: 902Position Title:Ward ClerkClassification:HS1ASalary per hour (exc. super):$27.75Hours per fortnight:8Employment Status:Part Time,...

  • Ward Clerk, Cardiology

    1 week ago

    Bendigo, Victoria, Australia Bendigo Health Full time

    Work in an environment that offers: Support for career progression and development An opportunity to work with a leading regional health service A strong attitude to teaching and learning The Position Job Reference: 887 Position Title: Ward Clerk, CardiologyClassification: HS1ASalary per hour (exc. super): $27.75Hours per fortnight: Up to 76 Employment...

  • Ward Clerk, Cardiac Catheter Laboratory

    1 day ago

    Bendigo, Australia Bendigo Health Full time

    Work in an environment that offers:  Support for career progression and development An opportunity to work with a leading regional health service An ability to live and work in a vibrant regional setting The Position  Job Reference: 902 Position Title:  Ward ClerkClassification: HS1ASalary per hour (exc. super):  $27.75Hours per fortnight: ...