Trainee Financial Counsellor

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Moneycare is The Salvation Army's national financial counselling and financial capability program. It is one of the largest and long-running programs in Australia in this field.

Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation. Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

We are seeking a values-driven and proactive Trainee Financial Counsellor to provide financial counselling, casework and advocacy for people who are in financial difficulty or hardship, or are wishing to avoid such situations.

Reporting to the Moneycare Regional Manager, this is a fixed-term (until 31 December 2025) part-time position (22.5 hours per week). This position will be based in Blacktown, with additional work being undertaken at Lethbridge Park, NSW. Salary and conditions are in accordance with the SCHADS Level 5.

• Provide a holistic financial counselling and advocacy service to people in financial difficulty or crisis.

• Recognise the ways in which other life issues may interact with personal financial issues, consider the clients’ unique circumstances, their financial history and financial behaviours. 

• Conduct group community education (financial literacy/capability) sessions where appropriate and in consultation with the Moneycare Regional Manager with a view to help people build longer-term capability, manage their money better and make informed choices.

• Operate the local Moneycare practice with autonomy but within The Salvation Ar and Moneycare policy and procedure, managing own scheduling, case load and reporting of statistical data.

• 12+months experience in a relevant field.

• Degree qualifications or extensive experience in the fields of welfare, finance, community services, psychology or business field.

• A Diploma of Community Services (Financial Counselling) or be willing to undertake study from outset.

• A high level of interpersonal, active listening and analytical skills.

• Accreditation as a Financial Counsellor or be willing to attain accreditation as soon as possible.

• Proficiency working with Windows Office.

• Willingness to travel on occasion for training and development.

• The ability to meet deadlines and work under conflicting time pressures.

• The ability to work with different cultures and backgrounds.

• Money management and negotiation skills.

• The ability to work with people suffering difficulties and crisis

• The ability to work within a counselling framework (highly regarded).

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

• Flexible working conditions 

• Health, fitness and financial discounts / benefits 

• Paid parental leave - 12 weeks 

• Up to 8 weeks leave per year through our purchase leave scheme  

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

• Purpose driven career which has positive social and sustainable outcomes  

• Employee Assistance Program - Independent confidential counselling service; 

• Opportunity for career development; 

• An inclusive culture of dedicated, passionate and professional team members 

• Positively supporting and impacting the lives of others through your career contribution