Crew Controller

2 months ago


Brisbane Airport, Australia Alliance Airlines Full time
  • Rewarding long term career in Aviation
  • Opportunity to join a successful growing Airline
  • Be part of a passionate & dedicated team

Join our Operations Control Centre (OCC) at Brisbane Airport as a Crew Controller, where you'll be crucial in managing Flight and Cabin Crew rosters. 

Who is Alliance Airlines?

Alliance is Australasia's leading charter aviation provider, serving mining, energy, and government sectors with over 1,500 staff. Unique in owning its entire fleet, including 37 Fokker 70/100 and 44 Embraer E190 aircraft, Alliance holds top industry certifications like IATA's IOSA and the "BARS Gold" status. With operational bases across Australia, this locally owned company delivers world-class performance, setting the gold standard in safety and reliability.

What's the Role on Offer?

Based onsite at our Head Office near Brisbane Airport, you will play a pivotal role in our Operations Control Centre (OCC) as a Crew Controller. Your primary responsibility will be to manage and maintain Flight and Cabin Crew rosters, ensuring full compliance with the Enterprise Agreement, Regulatory Rules, and Fatigue Risk Management Standards. Some of your key focus areas would be:

  • Schedule and assign crews based on operational requirements and regulatory guidelines
  • Monitor and update crew schedules in real-time, addressing any disruptions or changes promptly
  • Ensure compliance with aviation regulations and company policies related to crew duty time limitations and rest requirements.
  • Coordinate with flight operations, ground operations, and other departments to resolve any crew-related issues
  • Crafting and managing Crew Pairings within our Crew Management System
  • Ensuring compliance with Crew Enterprise Agreements & organisational policies

The role of Crew Controller not only offers the opportunity to join a highly supportive team but also provides a pathway for great career progression within the Operations Control Centre (OCC). 

Who we are looking for:

Our ideal candidate will be enthusiastic about new challenges and possess strong problem-solving skills. Relevant experience or exposure within an Operations Control Centre environment is highly valued. Your skills will consist of:

  • Educated to Degree level in Aviation Management or Aviation related discipline (Desirable)
  • Out of the Box Thinker 
  • Strong communication and interpersonal skills.
  • Skilled at thriving under pressure and adept at juggling multiple tasks simultaneously
  • Flexibility to work in a shift-based environment, including weekends and public holidays.

Does this Sound like you? 

If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Louise will speak to you shortly.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.


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