Impairments Benefits Analyst

1 month ago

North Geelong, Australia WorkSafe Victoria Full time

 

  • $130,042 per annum + superannuation
  • Full Time, Fixed Term Position (Until 31/03/2025)
  • Geelong (Hybrid working model – 3 days per week in the office)

Purpose

The Impairment Benefits Analyst, will be a key member in the Impairment Benefits Team within the Claims Division, which leads the management and oversight of individual agent performance and contract compliance.

The purpose of this position is towork with and oversee the Agent Panel in relation to the management of impairment benefit claims. This is to ensure that impairment benefit claims are properly assessed in accordance with the AMA Guides and relevant legislation to ensure timely receipt of entitlement by workers.

The role will also provide wider support in in meeting the organisation’s performance targets associated with our critical measures and the achievement of business goals.

Key Responsibilities:

  • Monitoring claims management performance by Agents including oversight of the agent performance adjustment program.
  • Providing guidance and support to Agents, internal and external stakeholders on impairment benefit claim management.
  • Identifying opportunities to improve performance and developing and implementing programs, policies and measures to address these opportunities.
  • Developing the capability of Agents and Independent Impairment Assessors in the management and assessment of impairment benefit claims.

Please ensure you take a look at the Position Description here for additional information on accountabilities for this role.

About you

You will be an experienced Analyst with strong knowledge and experience with the AMA Guide 4th Edition who has a strong ability to be able to give advice and information and be able to interpret existing legislation and policy particularly relating to claims management. Your key strengths will include your communication skills including facilitation of groups and your ability to work collaboratively whilst also independently.

You will also possess:

  • Knowledge of claims management processes particularly an understanding of the Victorian system for managing, compensating work injuries, including the ACCtion and NOVUS systems. 
  • An ability to investigate, research and provide authoritative recommendations on claims management strategies aimed at ensuring continuous improvement.
  • Proven ability to effectively translate policy into operational processes, procedures and practices.
  • Extensive experience in the development, implementation and evaluation of initiatives or projects.

Working with Us

At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.

We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders. 

What’s next?

Applications close 11:00pm on Monday, 4th November 2024. Click the link to apply, and join us in making a difference to Victorian lives.

You will be required to satisfactorily complete a National Police Check and/or other checks as required for the position as part of the recruitment process.

To apply for the position, you will be an Australian or New Zealand citizen or a permanent resident. If you hold a visa that allows you to work and you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not surpass your current visa term. 

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Talent Acquisition Specialist, David Heaney via email david)_heaney@worksafe.vic.gov.au

Our future

WorkSafe's Strategy our core purpose front of mind – reducing workplace harm and improving outcomes for injured workers. We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.

We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury.

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.

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