Technical Lead

1 month ago

Brisbane, Australia Credit Union Australia Full time
About the role…

As one of the Platform Technical Leads in the CIO Office, you will drive the success of a group of Platforms through creating a culture of continuous improvement and strategic decision making. You will use your subject matter expertise, leadership, and technical experience to ensure alignment to the Platform and Bank strategies by:

Collaborating with business and technology leadership to optimise Customer and Enterprise Platform performance, Shaping new change, both BAU and project, across the Customer and Enterprise Platform to ensure efficient and effective technical decision making to drive business value, Contributing a design mindset to evolve technology best practices with our team and suppliers to amplify the capability of the platform

In the role you will work across the CIO Office and alongside key non-technical stakeholders in functions such as Digital, Finance, People & Culture, Risk, Frontline and Operations to deliver changes for programs and business improvement initiatives to support the implementation of the Great Southern Bank Strategy.

You are an influential member of the technology team that delivers great customer experiences for our key customer facing channels and internal employee base. We deliver digital self-service capabilities that enable our customers to bank how they want and when they want. We make our customers lives easier by delivering new features and removing friction in conjunction with enabling efficient processes for our employees.

About you…

Strong technical background with experience across multiple technology disciplines such as infrastructure, software development, or support Experience working across a variety of technical domains, including organisation ticketing tools (ie ServiceNow) and back-end systems such as payroll, risk, HR and finance applications, with the ability to ‘deep dive' and ensure correct solutions are implemented. Strong communication skills and ability to communicate complex technical concepts to non-technical stakeholders Understanding of software design for scalability, security, performance, and reliability Strong experience with Agile, Continuous Delivery, CI/CD Pipelines, QA methods and tooling Knowledge of development techniques and architectural patterns. Experience with APIs, microservices and microservice architecture Knowledge of emerging and disruptive technology applications Vendor relationship management skills and standard knowledge of integration patterns with Software as a Service (SaaS) applications Solid knowledge of technology concepts such as client-server, SOA architecture, relational databases, web-based architectures & SDLC processes Experience working with Enterprise (finance, people & culture, risk) or Customer-facing technologies highly considered. Tertiary qualification in relevant discipline, and/or At least 10 years professional experience within Information Technology ideally in the financial services industry, ideally across businesses or divisions

What’s in it for you?

We want you to make an impact. You can be part of a growing and innovative organisation, with the ability to influence the people, culture and practices of Great Southern Bank to keep us at the top of our game.

You will be able to make a bigger difference with us While we might be a bit smaller than the majors, your circle of influence is infinitely greater. You will see the immediate results of your work, be recognised for your achievements, and be provided with the support you need to help balance your career.

We believe that investing in our people is central to upholding our great culture. To help you be at your best, we provide a collaborative, flexible and supportive working environment that helps you balance career, family, health and the things you love doing. We have a variety of employee benefits that you can access from discounted financial and insurance products, a variety of leave options, and benefits and incentives covering, health, wellness and lifestyle options. Read more about these exciting benefits on our careers site

At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day.

#LI-Hybrid

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