Team Leader

1 month ago


Abbotsford, Australia Care Connect Full time

Team Leader - Care Management

  • up to $115k + NFP tax savings up to $15,900 p.a.
  • Full-time, permanent position
  • 38 hrs/week 
  • Flexible working arrangements (Office + WFH)
  • Trusted employer brand
  • Supporting a dedicated team of clients in the North West of Melbourne

Care Connect Life, made easier

As an industry leading and dynamic care provider, Care Connect has delivered safe, effective, personal and connected care to consumers since 1994. Our purpose is to enable people to live independently and safely at home and stay connected with their local communities - visit www.careconnect.org.au

About the Role - Team Leader - Care Management 

We have a great opportunity for an experienced, highly motivated Team Leader to work in our Aged Care team in North West suburbs or surrounds, VIC in a Full-time role. The role provides leadership to client service staff (primarily Care Managers) to deliver safe, effective, personal and connected care for Aged Care clients in line with Aged Care legislation, program guidelines and standards. The role operates across a geographic footprint designed to deliver on the objectives of the Area Model which delivers a high quality and consistent client experience at a local level. In this role you will:

  • Provides reporting and real time updates to Regional Manager Aged Care and other team members across the organisation in order to track and improve performance - within agreed time frames and KPIs
  • Lead a culture of agility and innovation - understand, articulate and drive continuous improvement as well as transformation
  • Provides recommendations to Regional Manager Aged Care and the Regional Business Development Manager in relation to business development and supports the implementation of local business development opportunities
  • Coach and develops to build high performing and resilient teams / individuals in the context of a highly mobile workforce

We Offer

  • up to $115k + NFP tax savings up to $15,900 p.a.
  • Full-time, permanent position
  • 38 hrs/week 
  • Work-Life balance, family friendly hours
  • Trusted employer brand

Success in this role

You have a minimum of 5 years' experience in leading a case manager within Aged Care. You love helping others, you are confident in delivering leadership to client service staff. You are committed to treating others with respect and maintaining confidentiality. You share our workplace values of Collaboration and Courage, Authenticity, Respect and Excellence - CARE.

You have

  • Evidence of full Covid-19 vaccinations
  • A diploma or degree in Health or Allied Health field or minimum of 6 years' relevant experience to equate to a health-related discipline
  • Leadership experience (Leadership qualification desired but not essential)
  • Strong communication, advocacy and interpersonal skills
  • Demonstrated time management, prioritisation and budget management skills
  • Demonstrated experience in the provision of case management
  • Current Australian Driver's Licence and access to a reliable vehicle
  • Experience in the Microsoft Office suite and exposure and/or ability to acquire skills for in-house client database systems

How to Apply

Care Connect is an inclusive, Equal Opportunity employer. We encourage applications from all members of the community including: first nations people, people with culturally & linguistically diverse backgrounds, LGBTQI+, mature aged and people living with disability.

If this role sounds like you, apply by clicking the "Apply Now" button now Come and join the team

* Please note interviews will be scheduled as suitable applications are received.

Additional requirements:

  • All appointments are made subject to a satisfactory National Police Check conducted by Care Connect and a valid VIC Working with Children Check.
  • A statutory declaration confirming residency in a country other than Australia. (An international police check/s may be required for non-residents.)
  • Completion of online psychometric assessments and reference checks
  • Immunisation record in line with VIC Health vaccination policy, or willingness to obtain including Covid-19 vaccinations.

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