Continuous Improvement Manager

3 days ago

Melbourne, Australia VLine Full time

Continuous Improvement Manager

·Embark on an exciting role fostering positive change and continuous improvement.

·Join an organisation that offers flexible and hybrid working arrangements.

·2-year Fixed-Term, Full Time

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

The Continuous Improvement Manager is a newly created role that will collaborate with stakeholders across Projects and other business units to assess end-to-end processes, find optimisation solutions, and drive positive change.

We are seeking an accomplished professional who has Lean Six Sigma Green Belt (LSS) accreditation and demonstrated experience leading process improvement implementation and change, preferably in the rail environment.

We need you to be a positive-change influencer and advocate for service excellence and continuous improvement.

About the role

You will be busy engaging with stakeholders across Projects and business units, assessing end-to-end processes, mapping them, and identifying optimisation solutions, as well as producing documentation and workflows to shape future service delivery methods.

This role is concerned with continuous improvement, positive change influence, and transparent project support.

Key accountabilities include:

·Working closely with stakeholders to review identified pain point processes and ways of working.

·Creating process documentation and workflows of current state and using those to suggest future state ways of delivering services across units.

·Pioneering new collaborative approaches and enhancing the customer journey by challenging the status quo.

·Leveraging Lean Six Sigma (LSS) methodology to lead and participate in process improvement projects.

·Defining the “Voice of the Customer” and aligning it with patronage trends and operational metrics to craft a well-rounded narrative that guides the development of control plans, ensuring ongoing and measurable improvements.

·Providing coaching support to LSS project leads on the use of the DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap.

·Working collaboratively to support sponsors and business owners with the delivery of initiatives.

·Providing information and support to stakeholders on initiative and project progress including issues and risks.

·Producing business requirements, process documentation and workflows, knowledge articles, risk assessments and presentation packs.

·Fostering a shift in mindset among V/Line staff to grasp, internalise and maintain transformative practices.

About you

You are self-motivated and know how to bring out the best in people.

Essential requirements:

·Certified Lean Six Sigma Green Belt from an accredited institute.

·Demonstrated capability producing process documentation and workflows to influence future ways of delivering services.

·Demonstrated experience leading process improvement implementation and change, preferably in rail.

As a Continuous Improvement specialist, you bring the following capability:

§ Project & Change Management: Understands methodologies related to project and change management.

§ Process Improvement: Proficient handling process improvement projects.

§ Coaching and Influencing: Strong coaching and relationship-building skills.

§ Analytical Skills: Data analysis, reporting, and problem-solving.

§ Driving Change: Pragmatic and innovative with outstanding analytical and project management capability.

A full position description will be made available to interviewees.

In addition to free Myki travel, we offer:

· Community impact  – Make a genuine difference. Work in a role that connects Victorians, every day.

· Huge potential  – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.

· Dynamic environment  – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.

· Collaborative team  – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.

· Flexible working  – We support flexible working. Work in a way that supports you to thrive in your role.

How to Apply

Please use the ‘Apply’ button to submit your application, including a current resume.

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

Applications will close at 11.59 pm on Wednesday, 10th July 2024

Current employees are expected to remain in their role for a minimum of 12 months before applying to new positions within V/Line.

V/Line is an equal opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.

  • Continuous Improvement Manager

    2 weeks ago

    Melbourne, Australia DB Schenker Full time

    **_Are you ready to drive change and elevate continuous improvement?_** As a **Continuous Improvement Manager** at **DB Schenker**, you’ll have the opportunity to enhance your career within a global logistics network. Enjoy the best of both worlds: autonomy in a collaborative team environment. Bring your continuous improvement expertise, and you'll be...

  • Continuous Improvement Manager

    5 days ago

    Melbourne, Australia DB Schenker Full time

    At **DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are...

  • Continuous Improvement Manager

    1 week ago

    Melbourne, Victoria, Australia DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to...

  • Continuous Improvement Manager

    1 week ago

    Melbourne, Australia Talent International Full time

    Join this fast growing data and information services organisation as the Continuous Improvement Manager to enhance operational efficiency, productivity, and quality of the organisation through strategic process improvements. Your brand new role will see you identify opportunities for improvement across the organisation’s processes, systems, and procedures,...

  • Continuous Improvement Manager

    2 weeks ago

    Melbourne Airport, Australia dbschenker Full time

    Your tasks Are you ready to drive change and elevate continuous improvement? As a Continuous Improvement Manager at DB Schenker , you'll have the opportunity to enhance your career within a global logistics network. Enjoy the best of both worlds: autonomy in a collaborative team environment. Bring your continuous improvement expertise, and you'll be...

  • Continuous Improvement Manager

    2 weeks ago

    Melbourne Airport, Australia dbschenker Full time

    Your tasks Are you ready to drive change and elevate continuous improvement? As a Continuous Improvement Manager at DB Schenker , you'll have the opportunity to enhance your career within a global logistics network. Enjoy the best of both worlds: autonomy in a collaborative team environment. Bring your continuous improvement expertise, and you'll...

  • Continuous Improvement Manager

    7 days ago

    Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Continuous Improvement Manager Continuous Improvement Manager Req ID: Department: Business Proposition and Marketing Cluster Division: Australia Retail Location: Melbourne About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Continuous Improvement

    2 weeks ago

    Melbourne Airport, Australia Team Global Express Full time

    About the roleAn exciting opportunity is available for a Service Quality (SQ) Continuous Improvement Lead to join our Service Quality team on a permanent basis.Supported by the SQ Team as well as training and education, the SQ Continuous Improvement Lead will seek to improve the operational processes, revenues & customer experience by providing functional,...

  • Continuous Improvement Manager

    1 week ago

    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 69824 **Department**: Business Proposition and Marketing Cluster **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Continuous...

  • Continuous Improvement Manager

    1 week ago

    Melbourne, Australia AkzoNobel Full time

    **Date**:Feb 2, 2024 **Location**: Melbourne, AU **Company**:AkzoNobel We supply the sustainable and innovative paints and coatings that our customers, communities - and the environment - are increasingly relying on. Our world-class portfolio of brands - including International, Sikkens and Interpon - is trusted by customers around the globe. We’re...

  • Continuous Improvement

    1 week ago

    Melbourne, Victoria, Australia Kmart Full time

    Brighter Futures Start HereAs Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to...

  • Continuous Improvement

    1 week ago

    Melbourne, Victoria, Australia Sharp & Carter Full time

    Own continuous improvement and systems Long standing Food company with known brand names Based in the Western Suburbs of MelbourneAbout the CompanyThis privately-owned food importer, distributor and manufacturer has recognisable brand names with a focus on Quality and Food Safety. Located in the Western Suburbs of Melbourne and sitting within a wider Quality...

  • Continuous Improvement Manager

    2 weeks ago

    Melbourne, Victoria, Australia Opal. Full time

    Discover OpalAs part of the Nippon Paper Group, Opal is one of Australasia's leading packaging and paper companies and we employ more than 4,500 team members across our operations. We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We are committed to the...

  • Continuous Improvement Manager

    4 weeks ago

    Port Melbourne, Australia Workwear Group Full time

    **About Us** Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, **a top 20 ASX listed company with over 100,000 employees.** Housed under the banner of Workwear Group, our three iconic brands - **KingGee**, **Hard Yakka** and **NNT** - have been in the business of delivering workwear since the late 1920's. We are the...

  • Continuous Improvement Manager

    2 days ago

    Port Melbourne, Australia Workwear Group Full time

    **About Us** Workwear Group (WWG) is part of Wesfarmers Industrial & Safety a division of Wesfarmers, **a top 20 ASX listed company with over 100,000 employees.** Housed under the banner of Workwear Group, our three iconic brands - **KingGee**, **Hard Yakka** and **NNT** - have been in the business of delivering workwear since the late 1920's. We are the...

  • Continuous Improvement Manager

    1 week ago

    Melbourne City Centre, Australia Transurban Full time

    Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down. About the role We’re seeking a Continuous Improvement...

  • Continuous Improvement Manager

    2 weeks ago

    Melbourne City Centre, Victoria, Australia Transurban Full time

    Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions, building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.About the roleWe're seeking a Continuous Improvement Manager to...

  • Continuous Improvement Engineer

    1 week ago

    Melbourne, Victoria, Australia Blackbook Recruitment Full time

    Lead continuous improvement projects Identify and implement improved processes and systems Work for a Australian National Leader Are you ready to spearhead quality excellence in one of the leading national manufacturing businesses? Join us as a Continuous Improvement Manager at our pivotal Southwest Sydney site and become a key player in our journey towards...

  • Continuous Improvement Advisor

    6 days ago

    Melbourne, Australia Public Sector People Full time

    Immediate start - Negotiable salary - West of the CBD location **Continuous Improvement Advisor - 6-12 Months Contract** **About Our Client**: Our client is a progressive and vibrant local government organisation. They are committed to creating a sustainable and inclusive community for all residents. With a vision to build a dynamic, connected, and...

  • Continuous Improvement Lead

    1 month ago

    Melbourne, Australia Randstad Australia Full time

    The local council Randstad has partnered with has an immediate 3 month assignment for an experienced Continuous Improvement Lead. The position is created to facilitate a culture and practice of continuous improvement and high quality service delivery.Key ResponsibilitiesDevelop a framework for continuous improvement that includes performance indicators,...