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Client Advisor

2 months ago

Melbourne, Australia Kieser Australia Full time

About Us

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

The Role

Join the Kieser Collins Street team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

  • Coordinating client appointments and managing a busy electronic clinic diary
  • Processing client payments (EFT, HiCaps, MediPass)
  • Promoting Kieser’s products and services
  • Conducting membership consults
  • Providing administrative support to the leadership and clinical team
  • Answering questions and resolving problems for clients and team members
  • Consistently deliver high-quality service in accordance with Kieser standards

Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior computer and IT skills are beneficial.

If you are passionate about building relationships and growing your career in healthcare, we’d love to hear from you.

Note: This is a part-time role (up to 24 hours per week). Candidates must have availability for shifts Monday - Friday between 7.30am-7pm

Qualifications & Certifications

Required:

  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check

Desirable:

  • 1 year of relevant work experience

Benefits

  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • 1 day of Recharge Leave and a half day of Birthday Leave
  • An unbeatable team culture, fun working environment and social events
  • Leadership Program for aspiring leaders
  • 12 weeks paid parental leave for primary carers

Diversity & Inclusion

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

Only shortlisted candidates will be contacted.

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.