Team Leader

1 month ago


Adelaide, Australia SMAART Recruitment Full time

SMAART are delighted to partner with one of SA’s largest private health insurers, in search of a Team Leader for their Member Growth team. This is an opportunity to make a meaningful impact by helping members get the most out of their private health cover and improve their overall well-being.
  
About the role:

As the Member Growth Team Leader, you'll lead a team dedicated to bringing in new business, as well as nurturing and growing the existing member community, ensuring all members are understanding and utilising their private health cover to its fullest potential.
 
Key Responsibilities:

Reporting direct to the Contact Centre Manager, you will lead and inspire a team of 6-10 Health Insurance Consultants responsible for growing revenue through new enquiries as well as account management and retention of existing members.

Delving into your strong coaching and leadership tool kit, you will ensure exceptional customer service and a seamless member experience while delivering on business KPIs and growing the member community.

This role will see you using all of your people leadership skills developing and delivering coaching plans for individual Consultants as well as identifying ways Improve processes and procedures to promote better workplace practices and efficiency.

You will analyse member data and trends to identify opportunities for upselling, cross-selling, and personalized member engagement.
Develop and maintain strong relationships with key stakeholders, including members, healthcare providers, and internal teams, to ensure a seamless member experience.

Stay informed about industry trends, regulatory changes, and competitor activities, adapting strategies accordingly to maintain a competitive edge.
 
What are we looking for?

With a drive for excellence, you will have at least three years’ experience as a Team Leader in a similar role.

With excellent interpersonal and communication skills, both written and verbal, you will be a strong leader who has a passion to deliver exceptional service to our potential and existing members.

You are driven by success and thrive on playing a pivotal role in the growth of others with the ability to motivate and inspire a team to achieve.

Passion for improving the well-being of members and driving positive outcomes in the healthcare industry.
 
Why Join Us:

  • Competitive salary and benefits package, including private health insurance allowance.
  • Collaborative and supportive work environment that values diversity, innovation, and teamwork.
  • Career growth and advancement opportunities within a dynamic and growing company at the forefront of the healthcare industry.
  • Volunteer days to work with our partner charities

** Successful applicants must have an up to date National Police Clearance and Working with Children Check **

Apply now to start making a difference and be part of a mission to empower members to live healthier, happier lives.


  • Team Leader

    1 week ago


    Adelaide, South Australia APM Full time

    SummaryAs a Team Leader you will provide exemplary leadership to a team of Home Support Assessors who conduct face-to-face home support assessments with older Australians to enable access to the care they need to remain living independently in their chosen community. You will also conduct regular assessments to ensure contemporary practice and capability to...

  • Team Leader

    1 week ago


    Adelaide, South Australia APM Full time

    Summary As a Team Leader you will provide exemplary leadership to a team of Home Support Assessors who conduct face-to-face home support assessments with older Australians to enable access to the care they need to remain living independently in their chosen community. You will also conduct regular assessments to ensure contemporary practice and capability to...

  • Team Leader

    1 week ago


    Adelaide, South Australia SMAART Recruitment Full time

    SMAART are delighted to partner with one of SA's largest private health insurers, in search of a Team Leader for their Member Growth team. This is an opportunity to make a meaningful impact by helping members get the most out of their private health cover and improve their overall well-being. About the role: As the Member Growth Team Leader, you'll lead a...

  • Team Leader

    1 month ago


    Adelaide, Australia Woolworths Group Limited Full time

    About Woolworths Group Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is...

  • Team Leader

    1 week ago


    Adelaide, South Australia Cavpower Full time

    Full time permanent role 38 hours per week Monday to Friday Located at Regency Park About Us The CAT Rental Store is a leading provider of rental equipment and services for civil construction, mining, industrial and local government customers. We are committed to delivering high-quality equipment and exceptional customer service. We are seeking a dynamic...

  • Team Leader

    3 weeks ago


    Adelaide, Australia Cavpower Full time

    Full time permanent role 38 hours per week Monday to Friday Located at Regency Park About Us The CAT Rental Store is a leading provider of rental equipment and services for civil construction, mining, industrial and local government customers. We are committed to delivering high-quality ...

  • Team Leader

    4 days ago


    Adelaide, Australia Ventia Pty Limited Full time

    Team Leader **Date**:26 Jun 2024**Location**:Adelaide, SA, AU, 5000**Company**:Ventia- We’re looking for a passionate Team Leader to join our Ventia Operations Centre (VOC) team in Adelaide, supporting the Across Government Facilities Management Arrangement (AGFMA) for the Government of South Australia.- Ventia's Operations Centre (VOC) provides inbound...

  • Team Leader

    1 week ago


    Adelaide, South Australia Efinancialcareers Ltd. Full time

    Team Leader - Customer Assist (Indigenous Identified Role) Westpac Banking Corporation Adelaide, Australia Team Leader - Customer Assist (Indigenous Identified Role) Westpac Banking Corporation Adelaide, Australia Posted 1 day ago Permanent Competitive Job Description Customer Assist Leader Indigenous Identified Role)Full time | Permanent Bedford Park,...

  • Team Leader

    3 days ago


    Adelaide, Australia Ventia Full time

    We’re looking for a passionate Team Leader to join our Ventia Operations Centre (VOC) team in Adelaide, supporting the Across Government Facilities Management Arrangement (AGFMA) for the Government of South Australia. Ventia's Operations Centre (VOC) provides inbound and outbound customer service, technical resolution management, critical incident...

  • Team Leader

    1 week ago


    Adelaide Hills, South Australia SA Health Full time

    Job no: 818599Work type: Full timeLocation: Adelaide HillsCategories: Allied and Scientific Health, Community Services- Barossa Hills Fleurieu Local Health Network, Mount Barker:Salary: $99,629 $106,864 p.a Ongoing Full Time AHP3In the course of fulfilling the duties of Team Leader the AHP at this level, uses their knowledge and experience to provide...

  • Team Leader

    1 week ago


    Adelaide, South Australia St Andrew's Hospital Full time

    Join our dynamic team at St Andrew's Chemotherapy Suite (SACS) as the SACS Team Leader (which has become available due to an internal promotion). Are you ready to embark on a career journey that goes beyond the ordinary? St Andrew's is Australia's largest standalone private hospital, we invite you to be part of something extraordinary, not just a workplace,...

  • Team Leader

    4 weeks ago


    Adelaide Airport, Australia Unidex Healthcare Full time

    **Team Leader**: **About the Company**: Unidex Healthcare are a disability and healthcare services provider, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex provide attendant care services, community nursing and a range of other services to participants located throughout the country. We are NDIS...

  • Team Leader

    4 weeks ago


    Adelaide Airport, Australia Frontline Human Resources Full time

    **About the Company**: Unidex Healthcare are a disability and healthcare services provider, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex provide attendant care services, community nursing and a range of other services to participants located throughout the country. We are NDIS registered and...

  • Team Leader

    4 weeks ago


    Port Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

    **Department of Treasury and Finance** **Job reference**: 592206 **Location**: 5015 - PORT ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Remuneration**: ASO5 - Salary Range $84,522 - $94,003 (p.a.). **About us** At the Department of Treasury and Finance (DTF) we work together to ensure South Australia is a thriving,...

  • Team Leader

    21 hours ago


    Port Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

    **Department of Treasury and Finance** **Job reference**: 592206 **Location**: 5015 - PORT ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Remuneration**: ASO5 - Salary Range $84,522 - $94,003 (p.a.). **About us** At the Department of Treasury and Finance (DTF) we work together to ensure South Australia is a thriving,...

  • Team Leader

    1 week ago


    Adelaide, South Australia GHD Full time

    At GHD, we don't just believe in the power of commitment, we live and breathe it every day. Join us as a Team Leader - Software Quality Assurance and lead the QA and solution testing function within IS Enterprise Applications. You will manage a team of QA & test professionals, design and execute test strategies and plans, and drive the adoption of...

  • Team Leader

    1 week ago


    Adelaide Airport, Australia Frontline Human Resources Full time

    About the Company:Unidex Healthcare are a disability and healthcare services provider, with our main offices in Victoria, New South Wales, South Australia, Northern Territory and Queensland. Unidex provide attendant care services, community nursing and a range of other services to participants located throughout the country.We are NDIS registered and we are...


  • Adelaide, South Australia Omini Recruit Full time

    Located in the beautiful Adelaide Hills (near the bottom of the expressway), our client is on the look out for an experienced and confident team leader who is interested in long term and permanent employment with an established and growing business. They have been supplying crystal clear spring water for over 30 years and are looking for a team leader...


  • Adelaide, South Australia Helping Hand Full time

    There to care. Here for good. An exciting opportunity exists to join our team as a Workforce Team Leader. Here at Helping Hand we've been a leading provider of aged care in communities across South Australia since 1953. That's a long journey, and we're proud of our stability and strength. Now, we're on a mission to continue to grow and improve our services...


  • Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

    **Department of Treasury and Finance** **Job reference**: 588318 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone The Operational Team Leader is responsible for planning, organising, allocating and managing the work within the team to deliver designated corporate and business services to SA Government...