Workshop Maintenance Coordinator

3 weeks ago

Gladstone Central, Australia Toll Transport Pty Ltd Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Being a global organisation managing 13,000 fleet and machinery, we need to ensure that all these machines are efficient and safe for use. The Equipment team is responsible for fleet acquisitions, fleet management, international maintenance and continuous improvement so that Toll can continue to provide service quality.

The opportunity:

Our Toll Maintenance team in Gladstone QLD are seeking an adaptable and resilient Workshop Maintenance Coordinator to support coordination and planning of all fleet maintenance activities within Toll. As the Workshop Maintenance Coordinator, you will be responsible for planning and coordinating vehicle service and maintenance within the Toll Group workshops & external workshops, to ensure high levels of vehicle service compliance is met without compromising on quality and with minimal downtime of assets to ensure effective asset utilisation.

Roster: Monday - Friday, 38 Hours Per Week.

As the Workshop Maintenance Coordinator, you will:

  • Plan and ensure the coordinated, timely and managed approach of vehicle service bookings with all stakeholders

  • Build and sustain strong working relationships with internal customers, driving new process to ensure successful outcomes.

  • Ensure effective planning and management of service bookings, whilst minimising maintenance expense.

  • Engage with 3rd party maintenance providers, and partner with them to ensure high service quality outcomes

  • Complete relevant quality assurance tasks and administrative tasks as required.

What We Offer:

  • Join a large iconic transport company, and grow your skillset within the Toll business; utilising succession plans, bespoke online learning and development, and the wider Toll network.

  • Market competitive salary

  • A positive and collaborative work environment

  • Opportunities for professional growth and development

  • Local discounts on services and other special benefits for employees

About you:

  • Previous experience in an internal fleet maintenance or management role or truck service advisory role would be highly advantageous.

  • Demonstrated ability to build relationships with internal and external customers.

  • Strategic thinker, accountable, problem solver, outcome focused

  • Customer service orientation - detailed understanding and strong curiosity about our customers and what adds value to them

  • Microsoft office suite expertise including Word, Excel and Outlook

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

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