Service Technician Mechanical

2 months ago

Townsville, Australia VAE GROUP Full time

The Company

VAE Group is a HVAC (heating, ventilation and air conditioning) solutions company that started in 1997. Today, we have grown to over 380 employees and have 12 office locations in Australia, New Zealand and Papua New Guinea. As a Tier 1 building solutions company and one of Australia’s largest commercial HVAC companies, we pride ourselves on trust and integrity. At VAE, our expert staff have an authentic passion for delivering outstanding results. This energy drives innovative thinking, promotes efficient performance and results in positive relationships.  Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. 

What we offer

  • Company vehicle
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Strong safety focus
  • Referral bonus
  • Discounted private health insurance
  • Financial wellness programs
  • Employee Assistance Program (EAP) - immediate family included
  • Uniforms

The Role

Reporting to the Customer Account Manager and based in Townsville, the Mechanical Service Technicianwill be responsible for the hands-on, complex installation and maintenance of all HVAC systems, at various service & project sites in the region.

Some of the key responsibilities will include but are not limited to:

  • Conduct detailed inspections of buildings/sites
  • Hands on complex maintenance & repairs to all HVAC systems
  • Carry out routine building plant and walk through inspections
  • Diagnose and rectify faults in HVAC, electrical or control systems
  • Installation of plant & equipment in large-scale upgrades
  • Provide technical support as required
  • Develop strong relationships with customers
  • Provide adequate information to build estimations for service jobs or installation works

What makes you stand out

We are looking for a candidate who will demonstrate their experience in Refrigeration/Mechanic/HVAC Services and have an understanding of the challenges of working in a dynamic and fast-growing business. As well as the following attributes: 

  • Dual trade will be highly regarded
  • Relevant trade qualifications (including but not limited to ARCTick, NREL, Construction Induction etc.)
  • Current driver's licence
  • The ability to collaborate with a multi‐disciplinary team
  • A high-level of technical service skill
  • Exceptional customer service skills
  • Ability to work under pressure
  • Financial competency 
  • Exceptional time management 
  • Good written & verbal communication skills

Culture

Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture, and it is key to the company's significant growth & low employee turnover.

If you are looking for career progression in a great work environment, please apply and join us at VAE Group

Diversity & Inclusion

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from a variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.

We’re searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities.

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