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Food and Beverage Supervisor | Atelier

2 months ago

Sydney, Australia SOFITEL Full time
Job Description

  • Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
  • Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
  • Embody the art of French hospitality through a “can do” attitude.
  • To ensure we are consistently exceeding guest expectations through service and high-quality products. 
  • Organise and control the day-to-day operation of In Room Dining.
  • Manage the service of food and beverage within the restaurant where required.
  • Ensure all areas are adequately staffed to service the anticipated business at an acceptable standard.
  • Ensure that the outlet is set to the required standard. Following all departmental procedures, standard operating procedures (SOPs) and checklists. 
  • Assist the Outlets Manager with the training and development of all ambassadors. Maintaining a detailed training log.
  • Ensure cash float is counted at the start and conclusion of each use. 
  • Ensure that all service and brand standards are met while on shift. 

Benefits, Rewards, Motivations

  • Industry benefits worldwide on accommodation, dining and lifestyle services.
  • Access to daily discounted coffee and Ambassador dinning menu. 
  • A unique training platform to enhance your skills and knowledge. 

Qualifications

  • Experience in similar role is preferred, but not required.
  • Previous experience in high-volume Restaurants.
  • Strong communication skills.
  • Always displays a professional appearance, representing our Sofitel brand. 
  • Ability to work a rotating roster including weekends & public holidays.


Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full AU working rights are required for this role.