Client Manager, Wholesale Trustee – Perpetual Corporate Trust
6 days ago
12 Month Maternity Leave Cover
Work where we work best - Hybrid office/work-from-home environment
Opportunity to work in a team servicing high profile international institutional clients
Our corporate trust business is a leading provider of fiduciary and digital solutions to the banking and financial services industry in Australia and Singapore. It administers securitisation portfolios, investment and debt structures to protect the interests of our clients’ investors. Corporate trust supports clients locally and overseas with a unique offering through five key service offerings: Debt Market Services; Managed Fund Services; Perpetual Asia, headquartered in Singapore; Perpetual Digital, which provides data services and software-as-a-service products; and Laminar Capital, which provides fixed income dealing, treasury and advisory services to government organisations, superannuation funds, local councils, ADIs, not-for-profits, wealth managers and sophisticated investors.
In the role as Client Manager you will be responsible for managing all aspects of a portfolio of clients in order to build and maintain effective client relationships in a manner that complies with the law, scheme/trust documentation, regulatory framework, Perpetual policies and procedures and applicable industry practice to ensure superior client service.
About the role
As a Client Manager at Perpetual Corporate Trust, you will:
Ensure delivery of service and operational excellence in activities in accordance with Perpetual policies
Manage Client Relationships across clients including maintaining client relationship plans & conducting regular client visits
Ensure timeliness of all scheme regulatory lodgments
Assist Senior Manager and Senior Client Manager to ensure compliance is managed appropriately in accordance with compliance plan controls
Assist Governance & Oversight Manager in monitoring service providers including investment managers, custodians/prime brokers and administrators
Assist with the on-boarding and integration of new business
Manage the off-boarding of schemes that are winding up
Develop & maintain operational relationships with key service providers
Maintain and manage the compliance system, ClientConnect, for assigned schemes
Present at the Board and Compliance Committee meetings as and when required
Participate in disclosure document and fund promotion material due diligence if required
Manage and oversee the billing for assigned clients
Review regular reports provided by each client for compliance with scheme/trust reporting and disclosure requirements
Escalate any legal/regulatory red flags to senior members of the Client Management Team
Ensure all regulatory lodgments (annual financial statements, tax returns and annual distributions) are completed at year end in a timely manner in accordance with Perpetual policies and procedures.
Assist Senior Manager and Governance & Oversight Manager with annual compliance plan audit and any other risk or regulatory related audit or review
About you
Minimum 5 years’ experience in Financial Services or related experience
Prior experience servicing institutional clients
Legal background and/or knowledge of trusts and how they operate (highly desirable)
Prior experience within accounting or tax (highly desirable)
Knowledge of fund structures and experience within the managed funds industry (including custody, fund administration, registry, audit, investment operations)
Excellent client management skills and relationship management experience
Ability to manage and prioritise multiple tasks
Strong attention to detail.
Behaviours
Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact.
Employee benefits
Work from anywhere in Australia for up to one month each year
An annual allowance to empower you to prioritise your personal wellbeing
Access to LinkedIn learning, study support and commitment to supporting professional development
Lend your expertise and support Indigenous organisations to achieve their own development goals with a six weeks’ secondment with Jawun
Diversity and inclusion
WGEA Employer of Choice for gender equality since 2018
Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy
A growing number of employee-led networks who work to raise awareness and drive continued change
We support over 50 Indigenous communities through Native Title Trusts, helping to secure the communities future. We encourage applications from Aboriginal and Torres Strait Islander People.
We are committed to creating an inclusive workplace where diversity is celebrated and welcome applications from people from all backgrounds and communities. Our goal is to provide a work environment that enables you to thrive, whatever your circumstances.
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