Manager, Business Controls

1 week ago

Parramatta, Australia Westpac Group Full time

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.

  • Permanent Full-time
  • Sydney based
  • Fantastic opportunity to further your risk exposure into Fraud and Scams

How will I help?

As a Manager, BCM you will play a crucial role in managing and mitigating risk in new projects within Fraud and Scams. Your focus will be on assessing and managing risks through appropriate controls, ensuring alignment with the risk appetite of the Line of Business (LOB), divisional, and Westpac Group, as well as developing risk in change initiatives for BAU processes. 

You will provide first line-of-defence review and endorsement on project artefacts, ensuring they meet the Transformation Delivery Standard for all new Fraud and Scam project initiatives (both internal and external projects). You will also ensure control optimisation and establishing a robust risk in change capability to proactively address potential issues.

Furthermore, you will oversee project risk outcomes and simplify the risk and control matrix process managing each effectively. You will also assist in reporting on Risk in Change Governance to the wider Fraud and Scams business unit, and Divisional Governance Forums, providing insights and read-across of LOB initiatives for thematic consistency. Additionally, you support Senior Managers with the transition from project to BAU, ensuring that risks and controls are properly embedded and handed over to the appropriate business units.

Other additional responsibilities include: 

  • Work with and support divisional governance forums providing insight and key call outs
  • Assist project risk working groups and meetings, ensuring effective stakeholder engagement
  • Assist in ensuring the impact of the change is understood, and that ownership and acknowledgement of the delivered risks and new/modified controls are adhered to
  • Ensure sustainability of the change, and ongoing ownership accountabilities are agreed with the business owner
  • Support with managing the scope of the change and impacted processes, and report to the business for development requirements

What’s in it for me?

Westpac is on a constant journey of improvement, especially within the area of Financial Crime, as such projects and initiatives are constantly being developed to improve Fraud and Scams identification and mitigation. You will have the opportunity to use your existing project risk or delivery risk and/or risk in change experience, to manage risk in these new initiatives.

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

To be successful within this role you will need prior risk management and/or risk in change experience within financial services or consulting/professional services. You will ideally have assisted in risk in change initiatives or projects and ideally have knowledge of risks relating to Financial Crime, Fraud and Scams. 

You must also have demonstratable experience with testing and reviewing risk controls, incidents, and rectifying risk issues.

You must also have strong influencing and negotiating skills, strong attention to details, and presenting skills. 

Experience with JIRA and Confluence is also advantageous.

What’s it like to work there?  

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.   

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. 
We’ll empower you to shape your career path.  Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.  
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
Hear from some of our people and their experiences working with us.

How do I apply?

Start here. Just click on the APPLY or APPLY NOW button.

At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au.

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au
 

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