Assistant Branch Manager

2 months ago

Mona Vale, Australia Kennards Hire Full time

Assistant Branch Manager

Mona Vale

  • We're the largest family-owned equipment hire company in Australia and New Zealand.
  • We'll back you all the way with the tools and resources you need to succeed.
  • You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise

With Kennards Hire You Can

As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.

And guess what? With over 90% of our crew believes Kennards Hire is the ultimate Great Place to Work. Now, isn't that something? Our folks have spoken, and here's what they love about being a part of the Kennards Hire family:

  • The bonds they form with their awesome team mates
  • Our commitment to their safety as our top priority
  • The way we all unite to live and breathe our core values
  • Oh, and did we mention the celebratory cakes and BBQs for birthdays and anniversaries?

About the role

In the heart of it all is the Assistant Branch Manager - the catalyst for seamless daily operations, stepping in when the Branch Manager is away. You will be the driving force behind an efficiently operating branch, providing guidance and feedback to empower your team to deliver exceptional customer service, uphold impeccable front desk operations, and maintain equipment to the highest Kennards standards.

As the Assistant Branch Manager, you will not only collaborate closely with the Branch Manager but also independently ensure top-notch service delivery and operational excellence. Your responsibilities include:

  • Overseeing daily tasks and assuming leadership in the Branch Manager's absence.
  • Orchestrating front desk operations and branch administration with precision.
  • Championing equipment maintenance and workshop standards to guarantee peak performance for our valued customers.
  • Ensuring seamless opening and closing of the branch as needed.
  • Embracing continuous growth through training and development, enriching your skills and prowess.
  • Masterminding rostering and staff supervision for optimum efficiency.

About you

  • Begin your journey with a minimum of 2 years of solid retail operational management experience.
  • Showcase an impressive track record in adept people management, effective coaching, and performance enhancement.
  • Demonstrate exceptional problem-solving skills that tackle even the most intricate challenges.
  • Exemplify exemplary communication skills that underscore your prowess.
  • Set a gold standard for customer service excellence that resonates with Kennards Hire's values.

Join our team

You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There's also a great range of employee benefits and rewards on offer including:

  • All the training and development you need to build a successful career with us
  • Pathways to pursue your career, nationally and internationally
  • Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
  • Opportunity for profit share
  • Great employee discount rates on our hire gear
  • Our annual awards night, team BBQs and many other fun social events.

So, whether you're starting out, switching roles, changing industries or ready to make your next career move, With Kennards Hire You Can.

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