Operational Leadership Manager

23 hours ago

Mona Vale, New South Wales, Australia Kennards Hire Full time
About the Role

The Assistant Branch Manager plays a pivotal role in ensuring seamless daily operations, stepping in when the Branch Manager is away. As the driving force behind an efficiently operating branch, you will provide guidance and feedback to empower your team to deliver exceptional customer service, uphold impeccable front desk operations, and maintain equipment to the highest Kennards standards.

As the Assistant Branch Manager, you will not only collaborate closely with the Branch Manager but also independently ensure top-notch service delivery and operational excellence. Your responsibilities include:

  • Overseeing daily tasks and assuming leadership in the Branch Manager's absence.
  • Orchestrating front desk operations and branch administration with precision.
  • Championing equipment maintenance and workshop standards to guarantee peak performance for our valued customers.
  • Ensuring seamless opening and closing of the branch as needed.
  • Embracing continuous growth through training and development, enriching your skills and prowess.
  • Masterminding rostering and staff supervision for optimum efficiency.
About You
  • Begin your journey with a minimum of 2 years of solid retail operational management experience.
  • Showcase an impressive track record in adept people management, effective coaching, and performance enhancement.
  • Demonstrate exceptional problem-solving skills that tackle even the most intricate challenges.
  • Exemplify exemplary communication skills that underscore your prowess.
  • Set a gold standard for customer service excellence that resonates with Kennards Hire's values.

We estimate the salary for this position to be around AU$80,000 - AU$110,000 per annum, depending on location and experience.

What We Offer
  • All the training and development you need to build a successful career with us.
  • Pathways to pursue your career, nationally and internationally.
  • Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty).
  • Opportunity for profit share.
  • Great employee discount rates on our hire gear.
  • Our annual awards night, team BBQs and many other fun social events.

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