Customer Service Representative

2 weeks ago


Alexandria, Australia Pharmacy Online Alexandria Full time

**About this position**

Hours of operation are Monday - Friday, 9am to 5 pm

To be successful in this position you need, excellent written and verbal communication skills, a positive attitude and a love for being part of a team.

The primary responsibilities for this role will include, but are not limited to;
- Greeting our walk in customers and visitors.
- Providing customer support and assisting with customer queries
- Processing orders, returns and refunds
- Following up on customer orders
- Maintaining and updating databases with relevant information

**To be considered for this role, you must possess;**
- Dedicated work ethic and a strong team player
- Positive, enthusiastic and flexible attitude
- Resilience
- High level of attention to detail
- Ability to work autonomously and take accountability for the work you do.
- Strong communication & problem solving skills
- Be comfortable to work across multiple technology platforms that we will train you on.

Please forward your resume and cover letter detailing your interest.

**Job Types**: Full-time, Part-time

Pay: From $55,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Alexandria NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person



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