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UniActive Swim School Instructor

2 months ago

Wollongong, Australia UOW Pulse Full time

About Pulse

UOW Pulse is a not for profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community. 

UOW Pulse is a proud Child Safe Organisation. We take the safety of children and young people that we employ, support and care for seriously, and have a zero tolerance for child abuse. We have strict guidelines, policies, procedures, processes and training in place to support our teams in interacting with and working alongside children and young people. We aim to create a reflective culture of continuous improvement, where advocacy for children and young people is championed. The wellbeing of children and young people is at the forefront of what we do and the decisions we make. Hear what the children at Kids’ Uni have to say.

About the role

We’re seeking dedicated and enthusiastic individuals to join our aquatics team on a casual basis to provide instruction to our swim school students. In this role, you will be responsible for developing student knowledge and safety awareness in the aquatic environment, as well as demonstrating and developing swimming techniques and skills. 

Key Responsibilities

  • Provide an engaging and competent approach of instruction to participants in the swim school program, focusing on safety and positive reinforcement. 
  • Teach from lesson plans, giving consistency and quality in lessons. 
  • Maintain positive interactions with customers and parents, directing enquiries to the supervisor.

Pulse Benefits

  • Free gold membership to UniActive with access to the gym and pool
  • Pulse perks membership - 10% discount at various outlets on campus and access to freebies throughout the year.
  • Based at the vibrant UOW Wollongong campus with close proximity to childcare, food outlets, groceries, Australia Post and a pharmacy.

Selection Criteria

  • Current Austswim Teacher of Swimming and Water Safety or equivalent. 
  • Current Cardiopulmonary Resuscitation Certificate (CPR). 
  • Current First Aid Certificate.
  • Current Paid Working with Children Check.
  • A high level of customer service delivery skills. 
  • Energy and enthusiasm and a desire to help people.
  • Ability to problem solve and work within in a team environment.
  • Prior experience in a customer service facing role. 
  • Experience interacting with people from diverse backgrounds. 
  • A strong customer service orientation and strong work ethic. 
  • Be willing to work flexible hours, inclusive of before and after working hours, as well as weekends. 
  • Have a good understanding of responsibilities under the National Child Safe Standards and have a strong commitment to advocating for and protecting children.

For more information, please refer to the Job Description. 

To apply, please respond to the application questions and submit a copy of your resume with two references. Applications close at 9am on Friday 4 October 2024. UOW Pulse reserves the right to interview candidates or fill the position prior to the closing date if a suitable applicant is found.