Representative, Customer Service

2 weeks ago

North Ryde, Australia Edwards Lifesciences Full time

Key Responsibilities :
• Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction.
• Resolve complex customer service activities including investigating and performing root cause analysis under direction and supervision.
• Process customer returns and monitor to ensure the product is received.
• Correspond with Supply Chain Planning on inventory availability and notify Customer and Sales Representatives.
• Other incidental duties; Coordinate with warehouse personnel regarding changes to shipping time and inventory cycle counts.

Education and Experience:
• H.S. Diploma or equivalent 2 Years years experience previous related experience Required or Bachelor's Degree Preferred

Additional Skills:
• Good computer skills including usage of MS Office Suite.
• Experience with an ERP software (e.g., JDE).
• Good written and verbal communication skills and interpersonal relationship skills.
• Ability to work in a fast paced environment.
• Substantial knowledge and understanding of Edwards policies and procedures.
• Moderate knowledge on Edwards products and customers.
• Good computer knowledge in ERP application (e.g., JDE).
• Ability to manage confidential information with discretion.
• Excellent customer service skills with ability to negotiate and resolve difficult situations.
• Excellent problem-solving skills.
• Ability to build and maintain strong relationships across the organization to influence and achieve objectives.
• Strict attention to detail.
• Must be able to work in a team environment under minimum supervision, including inter-departmental teams and with other departments.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.

  • Representative, Customer Service

    2 weeks ago

    North Ryde, New South Wales, Australia Edwards Lifesciences Full time

    Key Responsibilities :• Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction.• Resolve complex customer service activities including investigating and performing root cause...

  • Renewal Representative Iv

    4 weeks ago

    North Ryde, Australia Oracle Full time

    Renewal Representative IV-230003RA **Applicants are required to read, write, and speak the following languages***: English **Detailed Description and Job Requirements** Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for medium-sized to large customers in assigned territory. Educate customers on business...

  • Sales Development Representative

    7 days ago

    Ryde, Australia Pope Recruitment Pty Ltd Full time

    **Sales Development Representative needed in Ryde, NSW** Pope Recruitment, a leader in the recruitment industry, is on the hunt for a driven Sales Development Representative to join our team. We're dedicated to connecting top talent with premier organisations, and we need your help to expand our reach and impact. **Location**: Ryde, NSW **About the...

  • Customer Service Assistant

    4 weeks ago

    North Ryde, Australia Top Juice Macquarie (Near ZARA) Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we want you to join our dynamic team at the Top Juice Macquarie Shopping Centre Level 3. Top Juice is a successful juice bar and healthy fast food retail concept specializing in freshly made fruit & vegetable juices, smoothies, yogurts and...

  • Sales Representative

    7 days ago

    North Shore, Australia Affordable Recruitment Services Pty Ltd Full time

    **Sales Representative - North Shore Area** Our client, a leading suppliers of industrial abrasive products and PPE/Safety equipment, is seeking enthusiastic and experienced sales professionals to drive sales with existing and new customers. - Permanent Full-time - Remuneration package based on experience + 10.5% Super - Generous bonus program and company...

  • Sales Representative

    4 weeks ago

    North Shore, Australia Affordable Recruitment Services Full time

    **Sales Representative** Our client, a leading suppliers of industrial abrasive products, is seeking an enthusiastic and experienced sales professional to drive sales with existing and new customers. - Permanent Full-time - Remuneration package based on experience + 10.5% Super - Generous bonus program and company vehicle **About the role**: **As the Sales...

  • Customer Service Manager

    4 weeks ago

    Altona North, Australia The Trustee for Statewide Unit Trust Full time

    Full time opportunity for a renowned company located in Altona North. **SWC Security** is Australia’s leading integrated security and facilities solutions provider. We make every effort to provide our clients with industry-leading facilities and peace of mind with our state-of-the-art technology and highly qualified staff. We will continue to grow and...

  • 2 X Customer Service Officer

    7 days ago

    North Ryde, Australia City of Ryde Full time

    **Permanent Full Time**: - **Enjoy a rostered day off approximately every 3 weeks**: - **Commencing salary between 67K - 74K + superannuation** **About Us** City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and...

  • Operations Services Specialist

    7 days ago

    North Ryde, Australia Wacom Full time

    The Operation Specialist is responsible for enabling the success of the ANZ Organization. They will optimize Operation effectiveness and productivity, and will manage functions essential to the sales force including: - Assist with order processing, sales data accuracy, sales process optimization and revenue attainment. - Act as primary owner and point of...

  • Customer Service Officers

    4 weeks ago

    Ryde, Australia City of Ryde Council Full time

    **2x Permanent Full-Time positions and 1x Temp Part-Time position**: - **Provide high quality customer service support to the City of Ryde community**: - **Join a dedicated team of professionals** **About Us** The City of Ryde was recognised as an Employer of Choice in the Australian Business Awards and is a progressive local Council, all centrally...

  • Customer Service Coordinator

    4 weeks ago

    North Parramatta, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our North Parramatta Branch are looking for an experience Customer Service...

  • Channel Sales Representative

    2 weeks ago

    North Ryde, Australia Oracle Full time

    Why NetSuite? We pioneered cloud ERP, establishing ourselves as industry leaders. We have a global customer base of over 37,000 satisfied clients. Join a vibrant and dynamic work culture that fosters genuine teamwork. Our platform receives rave reviews from our customers. Collaborate with highly successful Partners to develop key strategies for...

  • MedTech Customer Service Support

    2 weeks ago

    North Shore, Australia mme group Full time

    Flexible working/HybridFun Working EnvironmentTraining Provided It’s all about … the Company!Be a part of a company that makes a difference! They are dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. With HQ on...

  • MySQL Cloud Sales Representative, ANZ

    2 weeks ago

    North Ryde, Australia Oracle Full time

    Ideal candidates will have proven track record of success selling cloud services. Be able to comprehend and articulate core cloud principles (storage, networking, security, DR, , to customers, prospects and internal partners. Demonstrate the ability to communicate the Oracle Cloud Value Proposition including the technical strategy of Gen 2. Understanding of...

  • Customer Success Trainer

    4 weeks ago

    North Ryde, Australia Aristocrat Technologies Australia PL Full time

    Summary At Aristocrat our mission is simple, we create the world’s greatest gaming experience, every day! We offer a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our Anaxi Customer Experience Solutions (CXS) team delivers the world’s greatest content, transformational...

  • Customer Solutions Specialist

    4 weeks ago

    North Ryde, Australia Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

  • Casual Customer Service

    4 weeks ago

    Ryde, Australia Telstra Full time

    Employment Type Casual Closing Date 14 July 2023 11:59pm Job Title Casual Customer Service & Sales Consultant RYDE Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Gas Service Representative

    4 weeks ago

    Sunshine North, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The main objective of this position is to provide a Total Gas Service (TGS) to AIR LIQUIDE Healthcare contracted hospitals in the...

  • Gas Service Representative

    4 weeks ago

    Sunshine North, Australia Air Liquide Full time

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.The main objective of this position is to provide a Total Gas Service (TGS) to AIR LIQUIDE Healthcare contracted hospitals in the State.An...

  • Sales Representative/ On Road Sales

    4 weeks ago

    Clyde North, Australia Lanterns Viet Kitchen Full time

    **Sales Representative / On Road Sales** Zitto e Mangia/The Arancini Mann Clyde North, Melbourne VIC Sales Representatives/Consultants (Sales) Full time **About the role** **Key Duties & Responsibilities** Respond in a friendly, professional and customer focused manner, ensuring first call resolution. Quoting, providing customers with product...