Senior UX Designer

1 month ago

Melbourne, Australia Suncorp Group Full time

Senior UX Designer – 12 Months

  • 12 Month Fixed Term Contract
  • Location Sydney, Melbourne or Brisbane

About the role:

Reporting to the Digital Experience Manager, Senior UX designers, working alongside UX Leads within Website, Sales & Business Insurance are responsible for driving and progressing Suncorp’s digital experiences across our insurance brand customer applications.

Senior UX Designers often sets and communicates the strategic design direction, garnering consensus, and alignment across stakeholder groups, whilst guiding other UX designers throughout design/feature deliverables.  Specifically, the senior UX designer will

  • Lead the communication of design recommendations across the product delivery teams, whilst often being a central contact point for wider stakeholder groups.
  • Actively contribute to prioritisation (Stand Ups) of design tasks & rituals across the team.
  • Coach, mentor, guide, and critique other designers on best practice UX design.
  • Assist in evolving the teams WoW design approach and methodologies.
  • Report on BAU/project/initiative/task status and if required advise on resource needs (Lead UX & management support).
  • Actively report and present design showcase activities.

About the Team:

The UX design team is the centre of excellence for UX within the Suncorp Group. We deliver initiatives across various platforms within the Insurance space.

Our team design a broad range of optimisation solutions, new business initiatives and propositions whilst keeping aligned to company digital strategy to drive and enhance our customer’s digital connections around ‘moments that matter’.

Description:

You’ll be working across predominately Web and Sales Channels (customer discovery and purchase) for all our brands, whilst being cognizant of our Service (self-service platforms) & Native App capabilities so having experience, and a portfolio (App, mobile responsive) is favourable. An understanding of working with and applying component design thinking (especially AEM design components) is also beneficial, as Suncorp’s environments are embedded in this approach.

About You:

  • Preferably tertiary qualification in design, computer science or behavioural sciences.
  • 5+ years’ experience as a UX designer,
  • Understanding responsive design, building designs using components and auto-layouts in Figma
  • Strong understanding of core best practice design principles and designing in hi fidelity
  • Proactive engagement and autonomous delivery
  • Strong communication skills with a varied range of specialist stakeholders - Product Owners, Copy Writers, Front End Developers, SEO Specialists, UX, CMS Authors etc.
  • Being able to document and present design rational to peers and stakeholders

Desirable

  • Experience working in scrum is desirable
  • Highly desirable to have experience designing with CSS Styleguides
  • Highly desirable to understand designing for accessibility to a AA standard
  • Desirable to have experience designing for Adobe AEM
  • Understanding of Atomic Design Principle, related frameworks in design and how to implement them
  • Experience creating Figma components utilising variances and variables
  • Maintaining and using design system libraries in Figma

About Us:

We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.

That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer-obsession and supported at every step of the journey.

What we can offer you:

  • Discounts and offers on a range of insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer parental leave, and unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

Employee benefits | Suncorp Group

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