Facilities Coordinator

4 weeks ago

Melbourne, Australia Scentre Group Full time
Your opportunity

We have an exciting opportunity for a Facilities Coordinator to join the Westfield Fountain Gate team.

Reporting to the Assistant Facilities Manager, the Facilities Coordinator holds a vital position in the ongoing effort to maintain and enhance the Centre's facilities. This role is instrumental in delivering top-notch service to our retailers and improving the overall customer experience.

Your role and responsibilities will include, but not be limited to:

  • Support the centre team day-to-day in delivering best-in-class hard and soft services to deliver excellence in customer and retailer experience.
  • Coordinate regular Preventative and reactive maintenance and repairs through CMMS (computerised maintenance Management systems).

  • Assist with the delivery of asset initiatives for environmental and sustainability targets. Improve on delivery of these targets through enhanced reporting and influencing behaviour with key stakeholders.
  • Ensure all asset maintenance, repair and capital works are accurate, delivered on time and budget and completed to the best possible standards.
  • Communicate effectively with a variety of key stakeholders from within the business and beyond.
  • Build engaging relationships with service providers to ensure deliverables are completed, compliant, on time and within budget.
  • Respond to and resolve customer and retailer problems in relation to facilities’ services; partner and collaborate on cross-team projects.

The role is being offered as a full-time permanent position based at the centre.

What will set you apart from the rest?

  • Relevant experience in retail, property, hospitality, facilities or building management.
  • Dedication to always looking for ways to learn and show initiative within both our team and the business in areas such as sustainability for example.
  • Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
  • Strong customer service focus and exceptional administration skills.
  • Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders.
  • Technology-literate and able to use business and building management systems and software.
  • Ability to deliver across 7-days a week in a dynamic environment.

What sets us apart from the rest?

  • A collaborative, welcoming, inclusive, and supportive culture
  • Gender-neutral parental leave – 18 weeks paid with no qualifying period.
  • Life Leave – additional 5 days paid leave to use however you like on top of your 4 weeks annual leave.
  • Diverse career paths - Opportunities to cross-skill and develop working with over 70 different professions within the team.

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