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Enterprise Digital Specialist

4 months ago


Sydney, Australia Microsoft Full time

Overview

Digital Sales Enterprise, part of Microsoft's SMC and Digital Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day.   

The Digital Cloud Acquisition team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.   

We are looking for an Enterprise Digital Specialist, specialising in Security solutions, who will work with our most important customers within our enterprise organization. You will drive the day-to-day execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.    

Microsoft continues to invest in cybersecurity and research, to provide our customers with solutions that secure devices, identities, apps, clouds—the fundamental fabric of our customers’ lives—with the full scale of our comprehensive multi-cloud, multiplatform solutions.     

This role is flexible in that you can work up to 50% from home.  If you are a strong team player, if you have an entrepreneurial spirit, if you are looking to build your sales experience, deliver outcomes for enterprise customers and if you are interested in joining a creative and inclusive global sales team, this is the role for you.  We are looking for strong communicators and collaborators, for motivated individuals who are eager to learn, grow and make an impact and for sellers who are interested in being part of the next wave of connected sales and marketing innovation inside Microsoft.   

Responsibilities

As a Security Digital Specialist, you will play a vital role in driving business growth by generating new leads, engaging with prospective clients, and building strong relationships. You will receive comprehensive training and mentorship to develop your sales skills and gain a deep understanding of Microsoft products and solutions.

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction through digital sales excellence, empowered by world-class data, marketing systems and platforms. 

Meet operational standards and maintain reporting accuracy for key metrics – including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis. 

Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.  

Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.  

Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline and engage with customers across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies, with this role particularly focused on the specific solution area you are driving. 

Stay motivated and maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs. 

Develop a strong understanding of your customers, their security challenges, and strategic business objectives to identify their core security needs and connect them with our Security solutions.  

Engage with Partner(s) - Leverage and scale through aligning early with Global Partner Solutions (GPS) organisation’s prioritized partners.