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Field Service Technician

3 months ago


North Melbourne, Australia Visy Full time

The Opportunity:

As an experienced Field Service Technician, reporting to the Group Service Manager, you will provide field service machine installations, repairs and maintenance of Visy Automation equipment and equipment of other suppliers and customers across Melbourne.

The Role:

Your key responsibilities will include, but are not limited to:

Conduct works on machine installations, maintenance servicing and carrying out repairs to equipment in a timely and professional manner. Make recommendations as required during the machine build cycle as to accessibility and mechanical improvements for machine reliability.  Make efficiency and maintenance modification recommendations pre and post installation (or as required) to continually improve reliability and performance of Visy Automation equipment.  Provide after sales support in respect of machine maintenance requirements, and quality issues as and when they arise.  Provide training to machine operator personnel and maintenance personnel on site.  Provide accurate, detailed, and itemised reports of all service, installation and breakdown calls in a timely manner. 

What you will bring to the team:

Electrical Trade Qualifications and Electrical Licence A Grade are a must. Minimum 5 years post-trade experience, ideally within packaging, FMCG or manufacturing Working knowledge of Allan Bradley/Siemens/Omron PLC Programming systems Computer savvy with experience using MS Office, Excel, Word & PowerPoint Demonstrated ability to problem solve/troubleshoot complex electrical and mechanical issues under pressure, whilst ensuring safety and customer service is never compromised. You are a highly motivated, driven, and organised individual with a continuously improving mindset. Flexibility for overtime and weekend work when required.