Senior Site Reliability Engineer

Join the change. Together, we’ll make history.
 

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in. 

About the Role

The Senior Site Reliability Engineer (SRE) position is an engineering role focused on enhancing and maintaining the reliability and operability of our critical services. We are currently searching for an experienced and dedicated engineer to implement site reliability engineering principles and practices. In this role, you will work with cloud-native systems primarily built on .NET running on Azure, with exposure to Terraform and Azure DevOps. You will be responsible for devising engineering solutions to operational issues, requiring a hands-on and technical approach. As a senior member, you will also serve as an advocate for SRE, collaborating closely with service stakeholders to offer advice and guidance, as well as providing training and mentorship to engineers across SRE and delivery teams. This role presents a significant opportunity to impact both the organization and its customers positively.

What you’ll be doing

• Resolving and reporting of operational incidents 

• Conducting blameless post-mortems 

• Operational support tasks 

• Participating as part of an On-call roster 

• Enhancing system monitoring and observability 

• Elimination of toil 

• Technical leadership 

• Collaborating with service stakeholders to define SLIs, SLOs, SLAs and error budget policies 

• Advocating SRE principles and practices 

• Mentoring and training 

• System design consultation 

• Enhancing CI/CD pipelines to ensure safer deployments

• Maintaining a clean infrastructure and tooling environment with no resource waste 

About You

• Experience in a cloud engineering role 

• Excellent communication and stakeholder management 

• Strong understanding and experience in agile delivery methodologies and toolsets 

• A continuous improvement mindset 

• Strong understanding of SRE principles and practices 

• Strong release engineering skills 

• Good coaching skills and a strong interest in coaching 

• Some or all of the following technical skills: Azure, C#, Powershell, Docker, Kubernets, Apache Spark, Azure AD, AD, Networking, Power BI, Terraform, Azure DevOps 

• Strong engineering skills and scripted software development skills 

• Exposure to ITIL or ITSM

We also value people who demonstrate: 

• A sense of ownership and integrity 

• Passion and drive, always looking of ways to solve problems and ways to make things better 

• Ability to prioritise tasks, work to deadlines, and manage complex tasks 

• Appropriate and effective communication and interpersonal skills 

• Preparedness to understand the business and end users to guide work  

• Willingness to learn 

We’d love to see your application, submitted by: Monday, May 6th, 2024.

Inclusion at AGL
 

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers 

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

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