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Marketing Test Analyst

4 months ago

Toowong, Australia Auto & General Full time

About us

At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today.

The Role

This role involves planning, managing, executing, and reporting on testing activities, including defect identification and management. It supports functional testing across Marketing departments, encompassing System, Integration, Functional, Regression, and Production Verification Testing, as well as automation testing. Testing responsibilities include mobile app development, digital analytics, A/B testing, email and web page builds, customer journey orchestration, data segmentation, and reporting dashboards. The Testing Analyst will develop recommendations and define appropriate testing approaches, designing tests to mitigate risks associated with outputs and campaigns.

Position Accountabilities

  • Collaborate with MMA teams to define testing requirements and acceptance criteria.
  • Follow divisional processes to write test cases that identify weaknesses and mitigate risks.
  • Work with BI or Technology teams to provide test estimations and clarify requirements.
  • Conduct thorough QA testing for content, data integration, and functionality across various platforms and devices.
  • Develop automation processes for email and website testing.
  • Manage testing across disciplines including Email Development, Web Development, Mobile App Development, AB Testing, Digital Analytics, and Offer Portal development.
  • Analyze and test email communications.
  • Create test cases with requirement traceability.
  • Analyze and test website communications with complex analytics platforms.
  • Test page views, events, and custom data tracking for analytics platforms.
  • Have an in-depth understanding of in-browser testing techniques such as monitoring network and console logs.

Qualifications and Experience:

  • Degree in Information Technology or equivalent from a recognized institution, or relevant qualifications/experience deemed acceptable by Auto and General.
  • Minimum 3 years' experience as a Test Analyst.
  • Demonstrated expertise in creating test plans, traceability matrices, test case design, execution, defect management, and reporting.
  • Experience in Agile environments.
  • Experience with digital analytics or business analytics testing.
  • Proficiency in mobile app development and device testing.
  • Experience in automation testing.

Our Perks

  • Location – Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
  • Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
  • Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You’ll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.