Administrator

3 weeks ago

Parramatta, Australia West Recruitment Full time

- Permanent Position
- St Marys Location
- $65K + Superannuation

About your new employer
West are partnering with a global organisation which is one of the world’s largest transport companies. Due to growth they are currently seeking an Administrator to join their team in St Marys.

About your new job
In your new exciting opportunity, you will be supporting customers and operations with the charter of Buses throughout NSW. This will range from Schools, Unis and Business requirements. Your duties will include but not be limited to –
•Act as a key point of contact for all existing and potential charter customers
•Attend to charter services enquiries in a timely manner and ensure accurate quotes are provided accordingly.
•Develop and maintain professional relationships with existing and new clients and other bus and coach operators/subcontractors.
•Process charter quotations, book charters, follow up quotes issued to convert to bookings or cancel and work with operations to allocate charter bookings to drivers
•Ensure charter bookings are entered into the charter system.
•Monitor charter system daily and ensuring customers are invoiced as soon as charter services are completed.
•Liaise with Finance Department in resolving outstanding invoices and payments.
•Respond to customer’s complaints and provide good customer service support in ensuring that complaints are dealt with in a timely and professional manner.

About you
•You will have excellent communication, scheduling, and planning skills
•Previous experience in a role with travel or reservations coordination will be a benefit
•Demonstrated customer service focus
•You will have great attention to detail with the ability to solve problems, be analytical, and be a strategic thinker
•Have strong administration abilities and competent in MS office including Excel, Word, and email

What’s in it for you?
•A Permanent opportunity with a friendly and supportive team
•Parking available on site
•You will work for a reputable brand well known in the industry

If this opportunity sounds right for you please click the Apply Now button and an experienced consultant may call you to discuss further.

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