IT Production Support Engineer
1 week ago
Description
Grow with us
About this opportunity:
We are excited about our current vacancy for an IT Production Support Engineer at Ericsson. This role's key responsibility is to administer technical and maintenance operations in our Service Delivery Environment, where the technician installs and monitors efficient systems that meet the practical requirements and business imperatives of our users.
What you will do:
To lead technology support within English Languages sites (UK, Australia, US and Spain); this will require hands-on day-to-day involvement in support tasks To ensure the internal / external support and delivery of services meet the required Service and Operational Level Agreements To support the Global Access Services Tech Lead with the development of the technical vision of global Access Services Support To lead on technical communication with customers and stakeholders within the business Coordinate with local third-party providers of technology solutions Assess and distribute Desktop software used for Access Services production Coordinating with the global Platform and Infrastructure teams on Infrastructure Roadmap and ensuring it aligns with business requirements and goals Working with third-party providers to keep the networks running efficiently Assessing and purchasing new and replacement hardware Testing, troubleshooting and adjusting information systems to operate optimally To provide first and second line technical desktop support and maintenance services for Access Services’ captioning, Audio Description and BSL Interpretation services. The role requires liaising directly with operational team members in time critical situations to resolve issues where incomplete resolution could impact on delivery SLAs.The skills you bring:
Knowledge of Microsoft Operating Systems and experience providing support in a Microsoft Windows based environment. An understanding of TCP/IP Networking. Experience of providing remote support. Previous use of formalised knowledge management systems and best process. Ability to deploy and take on audio/video equipment An understanding of the challenges of working in a live broadcast media environment. Good interpersonal skills with the ability to collaborate closely at all levels and to varied audiences in English. Ability to organise/prioritise work to ensure deadlines are met. Ability to quickly understand the Access Service technology/environment and workflows used to enable efficient support of the operation. Ability to quickly become familiar with the Access Services business. Ability to understand and follow Red Bee Media defined change management processes.Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
-
Product Manager
3 weeks ago
Macquarie Park, Australia Blackwoods Full timeJoin a team of talented engineers with a Wesfarmers industry leader - Outstanding employee benefits with ongoing training & career development - Based in our Macquarie Park office with flexible work options **OUR STORY** Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and...
-
Technical Product Manager
2 weeks ago
Macquarie Park, Australia Singtel Full timeWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. We're seeking a Technical Product Manager to join our Tech Foundations Tribe and lead the Living Network Platform squad. This squad is a team of 8...
-
Technical Product Manager
3 weeks ago
Macquarie Park, Australia Singtel Full timeWe don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. We’re seeking a Technical Product Manager to join our Tech Foundations Tribe and lead the Living Network Platform squad. This squad is a team of 8...
-
Technical Product Manager
2 weeks ago
Macquarie Park, Australia Singtel Group Full timeWe don't sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit. We're seeking a Technical Product Manager to join our Tech Foundations Tribe and lead the Living Network Platform squad. This squad is a team of 8...
-
Process Engineer
4 weeks ago
Macquarie Park, Australia Aegros Therapeutics Pty Ltd Full timeAbout AegrosAegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a...
-
Manufacturing Engineering Manager
3 months ago
Macquarie Park, Australia Saluda Medical Full time**About Saluda Medical **Saluda Medical **is the pioneer in closed-loop Spinal Cord Stimulation (SCS), a ground-breaking SCS therapy that can measure the spinal cord’s response to stimulation and make real-time adjustments to therapy. We are a cutting edge, progressive Australian based Medical Device company with offices and employees based in Europe,...
-
Product Manager
2 weeks ago
Macquarie Park, Australia Metcash Full timeOur network of family-owned businesses are taking on the competition, and our Marketing, Creative and Communications Team help put them on the map. They use data-driven insights to understand what customers truly want, working with local retailers to deliver personalised solutions that make a difference.We're looking for a Product Manager familiar with FMCG...
-
Senior Platform Engineer
2 weeks ago
Macquarie Park, Australia Singtel Full timeIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. We're seeking a Senior Platform Engineer to join Optus' newest engineering function, the Tech Foundations Tribe As a Platform Engineer within the Tribe, you will work within one of our autonomous squads that build, run and own technical products which...
-
Technical Product Owner
2 weeks ago
Macquarie Park, Australia Singtel Full timeIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. Reporting to the Associate Director – Frontline Technology, the role of Technical Product Owner will take our customer experience from best to obsessed, this role will drive the delivery of consistently outstanding frontline and customer experiences....
-
Software Engineering Manager
4 weeks ago
Macquarie Park, Australia Amdocs Full time**In one sentence** Manage and lead the team to provide production support for state of art telecom production system in Australia with respect to CRM and Order management systems. Part of support team responsible production operations team (planning, execution, monitoring, risk management, resolution of issues, and achievement of the targets) within agreed...
-
Technical Product Owner
2 weeks ago
Macquarie Park, Australia Singtel Full timeIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. Reporting to the Associate Director – Frontline Technology, the role of Technical Product Owner will take our customer experience from best to obsessed, this role will drive the delivery of consistently outstanding frontline and customer experiences. The...
-
Associate Director, Technical Product Management
2 weeks ago
Macquarie Park, Australia Singtel Full timeIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. And now we're seeking an Associate Director, Technical Product Management to join our Tech Foundations Tribe and lead the Auth Services squad. The Auth Services squad is a multi-disciplined squad of engineers (software, platform, and mobile) and...
-
Associate Director, Technical Product Management
3 weeks ago
Macquarie Park, Australia Singtel Full timeIt starts with YES! At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. And now we’re seeking an Associate Director, Technical Product Management to join our Tech Foundations Tribe and lead the Auth Services squad. The Auth Services squad is a multi-disciplined squad of engineers (software, platform, and mobile) and...
-
Associate Director, Technical Product Management
2 weeks ago
Macquarie Park, Australia Optus Full timeIt starts with YES At Optus, we have an ambitious goal to be Australia's most loved everyday brand. And now we're seeking an Associate Director, Technical Product Management to join our Tech Foundations Tribe and lead the Auth Services squad. The Auth Services squad is a multi-disciplined squad of engineers (software, platform, and mobile) and architects,...
-
Production Support
2 weeks ago
Carole Park, Queensland, Australia Cummins Inc. Full timeDescription We are looking for a talented Production Support Assistant to join our Master Rebuild Centre team based in Carole Park, Brisbane branch. In this role, you will make an impact in the following ways: Play a supportive role in the Remanufacture of the highest quality, High Horsepower Diesel Engines for our Mining customers. Work as part of...
-
Product Owner
1 month ago
Macquarie Park, Australia Raytheon Full time**Date Posted**: 2024-05-02 **Country**: Australia **Location**: AUSNSW121: Macquarie Park NSW, Level 3 Building D Talavera Corporate Centre, 12-24 Talavera Road, Macquarie Park, NSW, 2113, Australia **Position Role Type**: Unspecified - Develop critical Modernisation of Maritime Electronic Warfare System of Systems in direct support of the Royal Australian...
-
Product Development Engineer
1 week ago
Marsden Park, Australia ActronAir Full time‘One team’ that lives by the principles of family, customer, and continuous improvement & innovationYou grow as we grow!We keep it cool with great benefits and passion for what we do ABOUT US:ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984. At ActronAir, we are in our...
-
Product Development Engineer
1 week ago
Marsden Park, Australia ActronAir Full timeMarsden Park NSW 2765‘One team’ that lives by the principles of family, customer, and continuous improvement & innovationYou grow as we grow!We keep it cool with great benefits and passion for what we doABOUT US:ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984. At ActronAir,...
-
Production Manager
3 weeks ago
Macquarie Park, Australia Aegros Therapeutics Pty Ltd Full timeAegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access. At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our...
-
Production Specialist
3 weeks ago
Macquarie Park, Australia Saluda Medical Full time**About Saluda Medical Saluda Medical was founded in 2013 for the purpose of transforming patients’ lives with disruptive neuromodulation solutions. We are leaders in the field with proven exceptional pain management results and, with more than 10 years of advanced research development and clinical experience, we design and develop advanced neuromodulation...
