Proactive Services Team Lead

5 days ago


Sutherland, Australia Woolworths Full time

 
 

Team Manager - Woolworths Menai

  • Lead our teams across multiple sites

  • Develop your leadership skills by taking on all people-related tasks for your team and collaborating with various stakeholders to provide outstanding service

  • This is a full-time salaried role and is best suited to an individual with flexible availability to work across early mornings, days, late nights, and weekends.

We Are Woolworths Group 

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. 

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Welcome to the Proactive Services Team

Here at Woolies, we have a team called Proactive Services that ensures trolleys are available to use and that our stores are in pristine condition - this enables our Customers (and your colleagues) to experience an environment that is hygienically clean to work and shop in. You'll work side-by-side with your team whilst bringing a little good to everyone, every day.

What you’ll do

As a Team Leader, you’ll lead and develop a team, ensuring that all cleaning and trolley collection tasks are completed to a high standard. Coach and train your team, developing their skills in trolley collection, cleaning and waste support.

  • Create a roster for your team to ensure that all daily tasks and operations are covered

  • Work with the Store Leadership teams to identify challenges, areas of opportunity and upcoming priorities

  • Develop succession plans through coaching to increase team productivity and improve overall satisfaction

  • Complete time and attendance activities for your team members, such as tracking hours, managing absences, and ensuring compliance with company policy.

  • Order all consumables for your stores, such as cleaning supplies, and maintain these within a budget

  • In addition to your regular duties, you will spend some of your time working as part of the Proactive Services Team, providing cleaning, trolley collection and waste management services.

What you’ll bring

You’ll bring an ambitious mindset, a love of retail, and a passion for people to a promising role with room to grow your career in the cleaning and trolley collection space and beyond.

  • Flexibility to work in different environments such as the shop floor, fridges, freezers and carparks

  • A good eye for cleanliness and small details 

  • Physical fitness is essential for this role, as it involves physically demanding tasks. The ability to comfortably handle the physical requirements of the role is crucial to ensure success and maintain a safe working environment

  • The ability to work with other Department Managers and the Store Leadership Team to plan and coordinate routines and timeframes

  • You need to be organised to make sure your team has all the equipment and supplies they need to work safely and efficiently

  • Comfortable working with a regulated framework (Food Safety, industrial regulations, code of conducts etc)

  • A valid full Australian drivers licence (Green P’s or full licence) is essential as you may collect trolleys using our vehicles 

Note: Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we urge you to please still submit your application.

What you’ll experience

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work

  • An attractive remuneration package including base + super 

  • A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app

  • We’re recognised as a great employer:

    • Woolworths Group 2nd in LinkedIn's Top 25 Companies Australia 2022 

    • WGEA Employer of Choice for Gender Equality

    • Work180 Endorsed Employer for all women 

    • Australian Workplace Equality Index for LGBTQ workplace inclusion

Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ 

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
 
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.



  • Sutherland, Australia Woolworths 360 Full time

    **Trolley Collection - **Woolworths Kirrawee**: - **Earn the title of Trolley Tamer, the unsung hero of car parks everywhere** - **Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends** - **Start your career journey with a company that has...


  • Sutherland, Australia Woolworths 360 Full time

    **Woolworths Trolley Collection & Store Cleaning - Woolworths Kirrawee**: **Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers. **When you will be needed**: **We have shifts available throughout the day in particular; **Monday to...


  • Sutherland, Australia Woolworths 360 Full time

    **Woolworths Trolley Collection & Store Cleaning Full Time - Woolworths Kirrawee**: **Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers. **When you will be needed**: **We have shifts available throughout the day in particular;...


  • Sutherland Shire, Australia Woolworths 360 Full time

    Woolworths Trolley Collection & Store Cleaning Full Time - Woolworths Kirrawee:**Focusing on store hygiene, cleanliness and trolley accessibility both inside and outside the store, you will help deliver a positive shopping experience for our Woolworths customers.When you will be needed:**We have shifts available throughout the day in particular; the morning...


  • Sutherland, Australia Woolworths Full time

      Cleaner and Trolley Collector Team Member - Woolworths Engadine Be part of our cleaning and trolley collection team  Part time and casual opportunities available, with flexibility to work early mornings (starting at 10am) or late nights (finishing at 10pm), including weekends Start your career journey with a company that has endless...


  • Sutherland, Australia Woolworths Full time

      Cleaning and Trolley Collection Team Member - Woolworths Menai Be part of our cleaning and trolley collection team  Part time and casual opportunities available, with flexibility to work early mornings (starting at 5am & finishing at 4pm) Start your career journey with a company that has endless opportunities Welcome to the...


  • Sutherland, Australia Woolworths Full time

      Trolley Collector - Woolworths  Engadine Earn the title of Trolley Tamer, the unsung hero of car parks everywhere Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends Start your career journey with a company that has...


  • Sutherland, Australia Woolworths Full time

      Trolley Collector Driver - Menai Earn the title of Trolley Tamer, the unsung hero of car parks everywhere Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends Start your career journey with a company that has endless...


  • Sutherland, Australia Woolworths Full time

      Trolley Collector Driver - Miranda Earn the title of Trolley Tamer, the unsung hero of car parks everywhere Flexibility to suit your lifestyle with part time and casual opportunities available and shifts starting early mornings (6am starts) or evenings (4pm starts) and weekends Start your career journey with a company that has endless...

  • Leading Hand

    4 weeks ago


    Sutherland, Australia Challenger Services Group Full time

    **WHO WE ARE** Challenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...

  • Service Manager

    1 month ago


    Sutherland, Australia Sunnyfield Disbility Services Full time

    Are you a dynamic people leader that is motivated by enriching the lives of people with a disability, driving excellence in service delivery, and is passionate in developing staff to achieve their personal best? We have an exciting opportunity for a passionate, client-centred, and innovative leader to manage our new Sutherland shared living...

  • Project Scheduler

    3 months ago


    Sutherland Shire, Australia Lead Group Consultancy Full time

    We are looking an experienced Scheduler to join our team in the Sutherland Shire. Key Accountabilities: - Develop and maintain project schedules, timelines, and plans - Monitor project progress and identify potential delays or issues - Work with project teams to allocate resources and ensure that all tasks are completed on time - Communicate with...

  • Team Leader

    4 weeks ago


    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Providing leadership in a team who are focussed on delivering innovative and contemporary children and youth services and programs within our Libraries - Develop strong partnerships with schools, commercial and community organisations to promote our library services and programs - Enrich the community by providing access...

  • Leading Hands

    3 weeks ago


    Sutherland Shire, Australia Challenger Services Group Full time

    WHO ARE WEChallenger is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane and the Gold Coast. Our capabilities and success lie within servicing the commercial cleaning, hospitality, food and beverage, food production, government,...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Lead and empower our team of Service Desk staff, modelling customer service excellence and developing a culture of delivery and continual improvement. - Be adaptable and flexible to manage competing priorities in a demanding and complex work environment. - Possess sound critical thinking skills, identifying and...

  • Team Leader

    4 weeks ago


    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Providing leadership in a team who are focussed on delivering innovative and contemporary children and youth services and programs within our Libraries - Develop strong partnerships with schools, commercial and community organisations to promote our library services and programs - Enrich the community by providing access...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Lead and empower our team of Service Desk staff, modelling customer service excellence and developing a culture of delivery and continual improvement. - Be adaptable and flexible to manage competing priorities in a demanding and complex work environment. - Possess sound critical thinking skills, identifying and...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We'll Trust You With: Lead and empower our team of Service Desk staff, modelling customer service excellence and developing a culture of delivery and continual improvement. Be adaptable and flexible to manage competing priorities in a demanding and complex work environment. Possess sound critical thinking skills, identifying and implementing system...


  • Sutherland Shire, Australia Adecco Full time

    Great salary with fantastic benefits - Full Time work - 40 hours p/w - rostered across Monday to Sunday - Hurstville location Reporting to the Facilities Manager, the Proactive Service Team Lead will assume responsibility for guiding, mentoring, and assisting the Proactive Services Team in providing cleaning, trolley collection, and waste management...


  • Sutherland Shire, Australia Adecco Full time

    Great salary with fantastic benefits - Full Time work - 40 hours p/w - A collaborative and supportive culture Reporting to the Facilities Manager, the Proactive Service Team Lead will assume responsibility for guiding, mentoring, and assisting the Proactive Services Team in providing cleaning, trolley collection, and waste management services for a brand...