Mid Level Salesforce Admin

JOB DESCRIPTION

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

0%

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

What you will be doing

You will assist with day to day running of the Salesforce Org sitting across development, configuration, and project management.

• Scope, implement, and support system development for the Salesforce instance and ancillary tools.
• Maintaining such FIS Salesforce applications & processes such as Partner Portal (Experience cloud), Merchant Onboarding.
• BAU Admin of the Salesforce systems assisting with Business Cases, Training, and support items.

• Analyzing highly complex Salesforce project requirements to determine impact and/or change to system architecture.
• Contributes to Salesforce technical designs and handover documents, as required.
• Work collaboratively with Salesforce Admin and Architect to ensure that all requirements are documented for system changes (Projects and Features)
• Implement, improve and guide on Salesforce Security best practices.
• Work with Salesforce Systems analysts to address application performance issues.
• Demonstrate an understanding of not only FIS Salesforce system architecture and implementations, but also Salesforce system architecture standards and best practices.
• Develop, document and execute technical test plans and protocols to ensure Salesforce architectural changes are working properly.
• Install changes or enhancements made to Salesforce system architecture.
• Ensure migrated changes are properly implemented and available.
• Proactively report Roadmap, Bug and BAU Progress to Senior Manager.
• Proactively determine and resolves potential issues.
• Handles multiple, highly complex projects from inception to completion.
• Other related duties as needed.

What you bring:

• An IT related degree and/or 2 years Salesforce experience
  • With at least 1 year Administration/Development
  • 1 Year Business Analysis

• Financial Force
• Salesforce Experience Cloud
• Sales & Service Cloud
• Changesets & Deployments
• Confluence and JIRA
• Knowledge of APEX, Visualforce, Flow.

• Quality Assurance experience via test plans, report cards and similar.
• Good understanding of Salesforce system customisation and use of recognised best practices
• Working knowledge of business process in a Salesforce system
• Strong analytical, statistical and problem-solving skills
• Ability to utilise judgment in decision making process and decisions related to job tasks
• Communicate ideas both verbally and in written form in a clear, concise and professional manner
• Ability to understand and apply technical concepts
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability

Added bonus if you have:

• Salesforce Certification (Admin or Developer)

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources, and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry.
• Time to support charities and give back in your community.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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