Practice Manager | Coffs Harbour, NSW

1 week ago

Coffs Harbour, Australia Bupa Full time

A career with us at Fresh Dental Care – Coffs Harbour is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. As a Practice Manager you’ll be benefiting from a great team, exceptional development, and opportunities to take you as far as you want to go; and that’s just to mention a few. Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other leadership roles that fit the criteria below.

The Heart of the role: 

  • Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation, infection control standards and stock control
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • Proactively marketing your practice to drive patient numbers
  • Effectively manage the recruitment & selection for all practice staff

What you'll bring: 

  • Prior business and people management experience essential
  • Proven track record of strong organisational skills, administrative and time management
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • Understanding how to generate income and control costs
  • Able to face into difficult conversations & deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
  • Experienced in comprehending and managing the P&L for the practice
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • The ability to communicate proficiently in both English and Mandarin is highly desirable for this role 

Benefits of joining Fresh Dental Care:

  • Condensed full time working week to 4.5 days
  • Networking opportunities across the business and with peers
  • Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
  • Set remuneration bands with regular performance discussions and remuneration reviews
  • Paid parental leave and standard leave entitlements

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit- Dental Career Opportunities (bupa.com.au)

Apply now, we'll be phone screening as soon as applications are reviewed

How to apply:

If you are interested in this opportunity, click now, and 'Apply'. For more information about the roles available, please send an email to madeleine.chambers@bupa.com.au

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