Field Service Technician

4 months ago

Sydney, Australia TUTT BRYANT EQUIPMENT Full time

About the company

Tutt Bryant Group
Originated in 1938, Tutt Bryant Group is a construction equipment supplier providing equipment sales and hire, parts and services, cranes, heavy lifting & specialised transport, and engineering solutions. Tutt Bryant has been known for quality, professionalism and innovation in the construction and heavy equipment industry. Today Tutt Bryant operate nationally with more diverse capabilities to the construction, mining, and trade sectors in Australia.

Tutt Bryant Equipment is the organisations’ Equipment Sales & After-Sales Support (Parts & Service) division. As a national multi-franchise distributor of earthmoving and construction equipment, Tutt Bryant Equipment exclusively represents a number of global brands in Australia. In addition to capital equipment sales, Tutt Bryant Equipment supports its customers in the provision of spare parts, consumables, mechanical service, repairs and other support functions.

The Role & Your Requirements

This opportunity exists in our New South Wales operation, we are seeking a highly organised Service Technician to join our growing service team to assist in the support, planning and maintenance to our customers across a variety of markets.

About the role

  • Full time role – temporary with view to permanent
  • Varied, challenging and interesting role
  • Training and vehicle provided

Duties

  • Provide scheduled and unscheduled servicing and maintenance of a high technical standard.
  • Prepare and provide Service Quotations and Maintenance agreements to your clients.
  • Train and educate customer plant operators on safe / correct operation of their plant.
  • Prepare detailed service reports for all service work completed on customer sites.
  • Continually enhance your technical knowledge on our products and services through experience and ongoing training.
  • Identify and secure opportunities on customer sites for business growth.
  • Working in both metro and remote areas. Some overnight travel will be required to support your regional customers.

Skills & experience

  • TAFE (Cert 3) Trade qualifications (or higher) in mechanical disciplines, electrical or other relevant areas.
  • Prior experience in maintenance and repair within the Crushing and Screening sector preferred, although not mandatory.
  • Outstanding customer service skills, a positive and can-do attitude with strong accuracy and attention to detail in completing and following through on all service and reporting requirements.
  • Possess a strong work ethic, be a strong team player and have a commitment to both individual and team goal achievements.
  • Strong level of interpersonal communication skills [written and verbal]; combined with excellent time management and coordinating skills and the ability to adapt to changing circumstances.
  • Intermediate Computer / Microsoft Office skills.

Employee Benefits

What we offer

This position will be busy, varied and challenging. It is a great entry point into our organisation and we offer the successful candidate a progressive career pathway with commitment to your growth, training and development.  You will be working within a dynamic team environment where your contribution will be respected, recognised and rewarded.

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