Customer Advisor – Claims

1 month ago


Brisbane, Australia Engineering Networks Pty Ltd Full time

Job Reference

3842458

Industry

Claims

Job Type

Permanent / Full Time

Salary

Negotiable

Location

Brisbane

Job Title: Customer Advisor – Claims
Location: Brisbane, Queensland
Employment Type: Permanent

About the Role: We are seeking a team of dedicated and skilled Customer Advisor – Claims to join our client in Brisbane CBD.  Our client prides itself on its people-first methodology coupled with a passion for teamwork and continuous improvement.
 
Key Responsibilities:

  • Manage a portfolio of compensation claims, ensuring timely and accurate resolution
  • Provide exceptional customer service by offering clear information and support to claimants
  • Employ strong problemsolving skills to navigate complex cases and deliver optimal outcomes
  • Exhibit resilience in handling challenging situations and maintaining a positive attitude

Key Requirements:

  • Prior experience in a corporate customer service role, that requires problem-solving, and administration
  • Excellent communication and customer service skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work effectively both independently and as part of a team
  • High level of resilience and adaptability in a fast-paced environment
  • Previous experience in a claims advisory is highly regarded

What We Offer:

  • Competitive salary and benefits package
  • Supportive and collaborative team environment
  • Opportunities for professional growth and development
  • Convenient Brisbane location with easy access to public transport

If you are passionate about making a difference and have the skills to excel in this role, we would love to hear from you

How to Apply: Please submit your resume and cover letter via SEEK.

The process will include a mix of video interview screen, 1st and 2nd round MS teams interviews, psychometric testing, criminal history check and VEVO checks.

Join us in making a positive impact on people's lives through exceptional claims support Apply today


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