Technical Training Specialist

3 weeks ago

Lidcombe, Australia Auto & General Full time

About us

At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.

Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer If this sounds like you, apply today.

The role

We are seeking an experienced training development specialist to join our team.

This role primarily focuses on developing training architecture, systems, processes and training material to ensure alignment with industry best practices and the evolving needs of our organisation.

The role will also require engaging with internal and external stakeholders to ensure training content remains relevant and compliant with legislative requirements.

Responsibilities:

  • Develop training systems , processes and reporting.
  • Collaborate with subject matter experts and stakeholders to understand training needs and objectives.
  • Update and revise training content to reflect the latest industry trends, regulations, and company policies.
  • Develop engaging and interactive learning experiences that cater to various learning styles and preferences.
  • Incorporate multimedia elements, such as videos, simulations, and interactive quizzes, to enhance learning outcomes.
  • Manage version control and document updates to track changes and facilitate future revisions.
  • Coordinate with internal teams to roll out updated training materials and provide necessary support and guidance.
  • Ensure the ability to record delivered training documentation within our MyLearning environment

Qualifications:

  • Qualification in Education, Instructional Design, Human Resources, or a related field preferred, or extensive relevant experience.
  • Proven experience in instructional design, curriculum development, or learning & development, preferably in a corporate setting.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
  • Detail-oriented with a keen eye for visual design and layout aesthetics.
  • Ability to work independently as well as collaboratively in a fast-paced environment.
  • Creative problem solver with a passion for continuous learning and self-improvement.

What experience you’ll bring

  • Excellent verbal and written communication skills.
  • Analytical skills, high level of problem solving and systems thinking.
  • Ability to lead innovation and change, including personal resilience.
  • Demonstrated ability to acquire and apply new learning to improve business performance.
  • Ability to work independently and manage time efficiently.
  • Demonstrated ability to meet service delivery expectations.
  • Commercial acumen.
  • Valid Driver’s license.

Our perks

  • Extra leave - Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
  • Paid parental leave - We support our new parents with paid parental leave and other benefits.
  • Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
  • Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
  • Employee discounts - You’ll receive discounts on Budget Direct insurance products.
  • Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
  • Onsite facilities - There’s excellent end-of-trip facilities on offer and private spaces for nursing mothers.
  • Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  • Perks App - Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

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