Claims Advisor, Motor

1 month ago

Sydney, Australia Zurich Insurance Company Full time

A new adventure awaits…

At Zurich we’re on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you – focused on your career, your wellbeing and your community – as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on

Let’s create a brighter future together, let’s make a difference

As the Motor Claims Advisor, you will manage a portfolio of complex claims to resolution, in compliance with Zurich’s procedures, standards and values.

Reporting to the Managed funds - Motor claims Leader, provide a level of service that matches or exceeds the minimum service standards, by taking a flexible, proactive and pragmatic approach towards satisfying our clients, without compromising the position of Zurich.

You will also be responsible for the following:

A consistent and outstanding claims experience to insured customers and brokers 

Prompt and technically accurate management of all allocated claims 

Minimise the downtime of vehicles, machinery plant or equipment. 

Maintain a professional, consistent approach towards all claims, whilst operating within the authority levels and procedural guidelines of the business unit. 

Be able to articulate how to prioritise and work to deadlines

Ability to learn and be flexible to business change

Review, resolve and proactively finalise claims within authority limit ensuring settlement at an optimum level. 

Important to your success - let's grow together

In order to be successful in the role you will require:

HSC or Equivalent 

Multiple Motor Claims experience (Preferred) 

Recognised Industry Qualification (preferred) 

Sound knowledge and understanding of the Motor Claims strategy and operational imperatives 

Proven examples of building and maintaining relationships with external Brokers, panel of service providers, other Claims Teams, Internal Assessing Teams and other business partners.

Understanding of legislation and legal liability

Understanding of industry standards and protocol

High Level knowledge of Claims Handling within the Motor LOB 

Be empowered. Make your impact

We achieve amazing things together by:

thinking differently, making iterative change, simplifying, finding efficiencies and improving how we do things. We are always testing and learning

setting up our business units with the right resources, pointed at the right things

having a clear and visible set of objectives that each one of us can help form, rally behind, and deliver.

We’re all moving towards the same destination and encourage everyone to be curious, courageous and responsible as we seek out new opportunities to delight our customers and ensuring this is a great place for us to be together.

Belong. Zurich is here to support you

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to let us know at the time of your application.

  • Claims Advisor, Motor

    5 days ago

    Sydney, New South Wales, Australia Zurich Insurance Company Full time

    A new adventure awaits... At Zurich we're on a journey, even though we are 100 years young in ANZ, we are lighting the way to a brighter future. A brighter future for you – focused on your career, your wellbeing and your community – as well as our customers and the planet. This exciting adventure will drive positive impact. So, if you want to be...

  • Motor Claims Administration

    5 days ago

    Sydney, New South Wales, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world's leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD.What we offer: Competitive remuneration package; Our commitment to your work life balance; Genuine & friendly...

  • Motor Claims Administration

    4 weeks ago

    Sydney, Australia Advent Claims Australia PL Full time

    Advent Claims Australia operates under Third Party Authority for one of the world’s leading vehicle fleet organisations and is seeking to employ a professional Claims Administration Specialist to join its team conveniently located in the Sydney CBD. What we offer: - Competitive remuneration package; - Our commitment to your work life balance; - Genuine &...

  • Motor Claims Consultant

    2 months ago

    Sydney, Australia Kennedy Reid Full time

    Manage an end to end portfolio of heavy motor insurance claims - WFH hybrid arrangement with office based in the Sydney CBD (Sydney, 2000) - Opportunity to progress and develop within a reputable underwriting agency **The Company** My client is a well-established and reputable Underwriting Agency that specialises in the management of Heavy Motor Insurance....

  • Motor Claims Consultant

    3 weeks ago

    Sydney, Australia Blake Oliver Consulting Full time

    Blake Oliver has an exciting opportunity for you to join a great organisation based in North Sydney which has an opening on their Motor Claims Team. You will join a stable team which supports each other where you will manage you own portfolio of motor claims from lodgement through to completion as well as recoveries. We are seeking motor claims professionals...

  • Motor Claims Consultant

    3 weeks ago

    Sydney, Australia Blake Oliver Consulting Full time

    Blake Oliver has an exciting opportunity for you to join a great organisation based in North Sydney which has an opening on their Motor Claims Team. You will join a stable team which supports each other where you will manage you own portfolio of motor claims from lodgement through to completion as well as recoveries. We are seeking motor claims professionals...

  • Motor Claims Consultant

    5 days ago

    Sydney, New South Wales, Australia Blake Oliver Consulting Full time

    Blake Oliver has an exciting opportunity for you to join a great organisation based in North Sydney which has an opening on their Motor Claims Team. You will join a stable team which supports each other where you will manage you own portfolio of motor claims from lodgement through to completion as well as recoveries. We are seeking motor claims professionals...

  • Motor Claims Officer

    2 weeks ago

    Sydney, Australia HAYLO People Full time

    Opportunity to make a difference - Supportive leadership team that care about their people - 2 days work from home / flex start and finish An opportunity has become available for a Motor Claims consultant to be an integral part of a small team, supporting customers with luxury brand vehicle claims management. This is a permanent full-time role based in...

  • Motor Claims Consultant

    2 months ago

    Sydney, Australia Succession Recruitment Pty Ltd Full time

    Genuine hybrid arrangement - Only 1 day required in office - A leader in their field and great reputation - Full ownership of own portfolio Our client is well established and a leader in their area and they are looking for a **Motor Claims Consultant** to join the team. This is flexibility at its best with the option to work from home 4 days of the...

  • Claims Assessor

    2 months ago

    Sydney, Australia Mars Recruitment Full time

    **Location**: Sydney NSW As a Motor Claims Assessor, you will manage a portfolio of claims from start to finish. You will be responsible for building rapport with clients, maintaining strong relationships with stakeholders, and displaying excellent attention to detail. **Key Responsibilities**: - Provide excellent service to customers and clients. -...

  • Motor Claims Consultant

    2 weeks ago

    Sydney, Australia Haylo People Full time

    Hybrid working arrangements - work from home and in the office - $70,000 - $78,000 + Super - Grow and progress your career within the wider business Our client is a well-established organisation currently experiencing growth and adding to their supportive and friendly motor claims team. They have an exceptional reputation and put care at the forefront of...

  • Motor Claims Consultant

    2 months ago

    Sydney, Australia Chandler Macleod Full time

    My Client a National Insurance organisation. Located in the heart of North Sydney. Are looking for a Motor Vehicle Recoveries consultant. This is a fantastic opportunity to join a successful organisation and be part of a professional collaborative team. This organisation offers flexible working conditions and career progression. Duties for the role in...

  • Motor Claims

    1 week ago

    Sydney, Australia Ensure Recruitment Full time

    Be Part Of A Supportive Team - Mentorship Provided To Grow Your Experience - Immediate Permanent Position **What you will enjoy in this role**: - Providing excellent customer service to brokers and clients - Being a valued member of a small team, where your hard work will be recognised - Having responsibility for the end-to-end process of heavy motor...

  • Motor Claims Consultant

    3 weeks ago

    Sydney, Australia Chandler Macleod Full time

    **Location** *** - Sydney, New South Wales**Category** *** - Office Support**Salary** - $75000 AUD - $75000 AUD Annual**Posted** - 24-Nov-2023**Work type** - Full Time**Contact** - Claire Renshaw**Reference** - BH-154398Fantastic opportunity to join a very successful, Insurance company. Motor Vehicle Claims consultant role on offer. **What’s in it for...

  • Commercial Motor Claims

    4 weeks ago

    Sydney Central Business District, Australia HAYS Full time

    Expand your motor career **Your new company** Work for one of the worlds leading and best regarded Insurance providers, this role will sit within the Commercial Motor Fleet team and allow you the opportunity to develop strong relationships with brokers, and provide innovative way to resolve large commercial claims to vehicles. They have an inclusive work...

  • Motor Claims Consultant

    3 weeks ago

    Sydney, Australia Gallagher Full time

    **A brief overview on GB**: Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we handle insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane,...

  • Motor Claims Consultant

    3 weeks ago

    Sydney, Australia Chandler Macleod Full time

    **Location** *** - Sydney, New South Wales**Category** *** - Office Support**Salary** - $70000 AUD - $70000 AUD Annual**Posted** - 15-Aug-2023**Work type** - Full Time**Contact** - Claire Renshaw**Reference** - BH-144622My Client a National Insurance organisation. Located in the heart of North Sydney. Are looking for a Motor Vehicle Recoveries...

  • Motor Claims Consultant

    2 months ago

    Sydney, Australia Chandler Macleod Full time

    **Location** *** - Sydney, New South Wales**Category** *** - Office Support**Salary** - $70000 AUD - $70000 AUD Annual**Posted** - 15-Aug-2023**Work type** - Full Time**Contact** - Claire Renshaw**Reference** - BH-144622My Client a National Insurance organisation. Located in the heart of North Sydney. Are looking for a Motor Vehicle Recoveries...

  • Motor Claims Consultant

    5 days ago

    Sydney, New South Wales, Australia Chandler Macleod Full time

    My Client a National Insurance organisation.Located in the heart of North Sydney.Are looking for a Motor Vehicle Recoveries consultant.This is a fantastic opportunity to join a successful organisation and be part of a professional collaborative team.This organisation offers flexible working conditions and career progression.Duties for the role in...

  • Motor Claims Consultant

    2 months ago

    Sydney, Australia MAYDAY Full time

    Great salary - $70,000 - $85,000 Package + 15% bonus - Join their Sydney or Newcastle offices - Grow your career and develop expeirence with this niche insurance productdcut MAYDAY Recruitment is excited to be recruiting an experienced **Claims Consultant** to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who...