Global Payroll Operations Specialist

6 months ago

Sydney, Australia Rippling Full time
About Rippling
Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).
We prioritise candidate safety. Please be aware that official communication will only be sent from @rippling.com addresses.

About the role

We're looking for an experienced payroll specialist to join Rippling’s Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling’s broader suite of products.

As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise.

This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects across the Asia Pacific (APAC) region, which includes tax, superannuation, and CPF resolution on behalf of our customers, communication with government agencies, and collaboration with R&D teams and external partners. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software and expansion into new customer segments and geographies.

This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience. 


What you will do 

  • Assist with monthly payroll tax filings and payments throughout the APAC region

  • Execute routine audits on STP filings and superannuation payments for Australian customers

  • Manage monthly CPF filings and payments for Singapore customers

  • Assist with operational tasks in New Zealand such as payday filings

  • Conduct regular audits of payroll records, deductions, and tax withholdings across all APAC countries 

  • Drive issue resolution and communication with various government agencies such as ATO, IRD, and IRAS

  • Directly engage with our customers and effectively resolve their issues

  • Work closely with Global Payroll Engineering and Product teams to ensure that:

    • Natively built payroll software supports key payroll and tax compliance requirements

    • Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed

    • Internal tooling requirements and automated solutions are properly prioritized and implemented

  • Oversee the management, communication, and documentation of operating procedures and policies

  • Help the organisation scale and grow with the business, which includes driving the APAC payroll strategy to streamline processes while ensuring consistency, accuracy, and best-in-class product 


What you will need

  • Experience running payroll in the APAC region and familiarity with associated tax compliance requirements, specifically in Australia, New Zealand, and Singapore

  • Prior involvement with tax calculations, superannuation & CPF filings and payments, as well as tax notice resolution with ATO, IRD, and IRAS

  • Familiarity with APAC HR & Payroll law and policy 

  • Minimum of 2+ years in global payroll tax and minimum of 3+ years in a client-facing role

  • Ability to manage and solve a queue of customer support tickets

  • Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution

  • Strong proficiency with Google Suite or Microsoft Office for data analysis and task organization; familiarity with Salesforce, JIRA, and Confluence a plus

  • Ability to overlap with U.S. hours (both Eastern and Pacific time zone - EST/PST, preferred) 


Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture.  For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
#li-hybrid

  • Global Payroll Operations Specialist

    6 months ago

    Sydney, Australia Rippling Full time

    **About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Global Payroll Operations Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    About RipplingRippling is a unified workforce platform that enables businesses to manage their HR and IT functions, including payroll, benefits, computers, apps, and more.Job SummaryWe are seeking an experienced payroll specialist to join our Global Payroll Operations team in Asia Pacific. The successful candidate will be responsible for ensuring the success...

  • Payroll Officer

    6 months ago

    Sydney, Australia Payroll X Full time

    Join one of the leading global advertising and marketing services companies. Our client is seeking a detail-oriented and experienced Payroll Officer to join our team. The Payroll Officer will play a crucial role in ensuring the accurate and timely processing of payroll for our employees, maintaining compliance with relevant regulations, and contributing to...

  • Global Payroll Operations Specialist

    1 week ago

    Sydney, Australia Rippling Full time

    **About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Global Payroll Operations Specialist II

    3 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    About RipplingRippling is the pioneering unified workforce platform for businesses to manage their HR and IT needs. Our comprehensive solution encompasses payroll, benefits, computers, apps, and more.We aim to simplify employee management by connecting every business system to one source of truth for employee data. This enables businesses to automate manual...

  • HR Operations

    6 months ago

    Sydney, Australia FM Global Full time

    We currently have an exciting opportunity for an **HR Operations & Payroll Specialist** to join our Human Resources Department, based in our **Sydney office (on-site)** on a full time, permanent basis. Reporting to the HR Business Partner, the role will be responsible for providing human resource support and services to the departments & businesses within...

  • Global Payroll Tax Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    Rippling is a leading provider of cloud-based workforce management solutions. We are seeking an experienced Global Payroll Operations Specialist to join our team.About the RoleThis role plays a critical part in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products.Key...

  • Global Payroll Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    About the RoleRippling, a leading HR, IT, and Finance platform, is seeking an experienced Global Payroll Lead to support its international expansion. This role will play a critical part in ensuring exceptional support for our global customer base.The successful candidate will become a product expert on Global Payroll capabilities for Australian customers,...

  • Calling All Temp/contract Payroll Officers

    6 months ago

    Sydney, Australia Payroll Full time

    Long term and temp to permanent vacancies - Flexible working Hybrid Practices - Must be available to start Immediately - Highly competitive hourly rates $$$ **If you are currently immediately available or have a contract ending shortly, we want to hear from you !!** **TAPS - The Association for Payroll Specialists** are the industry leaders in recruitment...

  • Payroll Temp

    5 months ago

    Sydney, Australia Payroll Full time

    Highly competitive hourly rates $$$ - Range of clients, from small to medium enterprises up to ASX listed companies - Short term, long term & temp to permanent vacancies **TAPS - The Association for Payroll Specialists** are the industry leaders in recruitment services for the payroll industry, located in Sydney CBD, we are always searching for top talent...

  • Global Payroll Compliance and Regulations Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Rippling Full time

    About RipplingWe are a unified workforce platform that enables businesses to manage all their HR and IT needs in one place. This includes payroll, benefits, computers, apps, and more.Our platform automates manual work by connecting every business system to one source of truth for employee data. For instance, with our onboarding feature, you can set up a new...

  • Global Payroll Compliance Specialist

    2 weeks ago

    Sydney, Australia Rippling Full time

    **About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Global Payroll Operations Lead

    3 weeks ago

    Sydney, New South Wales, Australia Nuix Full time

    Job DescriptionWe are seeking a highly skilled Global Payroll Operations Lead to join our team at Nuix. In this role, you will be responsible for leading the payroll operations function and ensuring timely and accurate processing of payroll transactions across multiple geographical locations.Key ResponsibilitiesManage the setup and hygiene of all payroll...

  • Payroll Manager: Expert in Global Payroll Operations

    4 weeks ago

    Sydney, New South Wales, Australia Nuix Full time

    Unlock Your Potential as a Global Payroll ExpertNuix is on an exciting journey, and we're looking for a skilled Payroll Manager to join our team. As a key member of our People & Culture department, you will have the opportunity to take full ownership of our payroll operations, ensuring timely and accurate processing across multiple geographical...

  • Head of Global Payroll

    6 months ago

    Sydney, Australia Canva Full time

    **Join the team redefining how the world experiences design. - Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work - Our flagship campus is in Sydney. We also have...

  • Head of Global Payroll

    6 months ago

    Sydney, Australia Canva Full time

    **Job Description**: **Join the team redefining how the world experiences design.** Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. **Where and how you can work** Our flagship campus is...

  • Calling All Payroll Experts

    7 months ago

    Sydney, Australia Australian Payroll People Full time

    Flexible, Contract or Part Time work available - Excellent Team - Opportunity to grow - Competitive Hourly Rates Australian Payroll Association is a leading Consultancy dedicated to connecting talented individuals with exciting opportunities in various industries. Our client base spans a wide range of companies, from small businesses to multinational...

  • Temp Payroll Officer

    6 months ago

    Sydney, Australia Australian Payroll Talent Full time

    5 weeks contract - Sydney CBD, inclusive culture close to the Train Station - Work in the Payroll Team, get support from senior team member Our client is a leading global group of Accounting firms, and they span 32 offices in Australia. They have been helping businesses with their audit, tax and consulting needs for over a century. **About The...

  • Global Payroll Operations Leader

    2 weeks ago

    Sydney, New South Wales, Australia Nuix Full time

    About Nuix">Nuix is a leading provider of investigative analytics and intelligence software, empowering our customers to be a force for good by finding truth in the digital world. We help customers collect, process, and review massive amounts of structured and unstructured data, making it searchable and actionable at scale and speed, with forensic accuracy....

  • Global Payroll Lead

    2 weeks ago

    Sydney, New South Wales, Australia Nuix Full time

    Empower Our Global OperationsWe're seeking a seasoned professional to lead our payroll operations, driving efficiency and accuracy across 10+ geographical locations. As the Global Payroll Lead, you'll oversee end-to-end payroll processing, time management, and compliance, ensuring seamless delivery of our global workforce needs.Your Mission:Manage payroll...