Senior Product Manager

1 month ago

Sydney, Australia Australian Payments Plus Full time

The Game Changers:

At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As the Senior Product Manager in our Payments and Schemes team, you will be the product manager responsible for PayTo.

This is what you’d be required to do:

Core Product Management:

  • Identify areas of friction with the product’s operation, and work with Payment Operations, Compliance and Risk to resolve them.
  • Work with banks, payment service providers and merchants to publish and influence customer experience, dispute management, and marketing practices for the product.
  • Work with other parts of the AP+ organisation to explore and execute on opportunities to integrate PayTo with other AP+ capabilities, for example, ConnectID.
  • Monitor and be accountable for volumes, pricing and product performance, working with the Data team.
  • Manage risk proactively and in conjunction with Compliance, Risk and Fraud teams.

Go-to-market:

  • Develop plans and actions to drive take-up and usage of PayTo by NPP participating organisations and payment initiators.
  • Work closely with the AP+ Commercial team to support the activities of the Commercial team including providing training and associated material as it relates to PayTo.
  • Engage with key external stakeholders (e.g. regulators, industry bodies, financial institutions, and service providers) as required and in conjunction with other key AP+ representatives on specific topics or issues relating to PayTo.
  • Work with NPP participating organisations and key stakeholders on use cases that PayTo will support in migrating DE volumes to the NPP.
  • Manage inbound inquiries and interest from third-party organisations regarding PayTo.

We’d love to hear from you if you have;

  • Robust experience in product management/product strategy/ stakeholder management roles within the payments industry.
  • Specific payments knowledge and experience including technical understanding, and ideally encompassing corporate and B2B payments.
  • Superb stakeholder management & communication skills.
  • A proactive, growth mindset.
  • A deep appreciation for execution and iterative progress.

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ is not partnering with Recruitment agencies for this role.

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