Food and Beverage Supervisor

1 week ago

Sydney, Australia Hilton Hotels Full time

JOB DESCRIPTION

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. Hilton Sydney has two Food and Beverage Supervisor roles available, in glass Breakfast and Room Service. In your application, please specify which department you are interested in.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Food and Beverage Outlet operations
  • Communicate and delegate tasks to the team
  • Ensure compliance of brand standards
  • Manage guest queries in a timely and efficient manner
  • Represent needs of the team
  • Assist Food and Beverage management with achieving financial targets
  • Assist Food and Beverage management with training and development of team members
  • Assist with annual and mid-year appraisals with team members under your responsibility
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous Food and Beverage experience
  • Committed to delivering high levels of customer service
  • Positive attitude
  • Good communication skills
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in hotel industry
  • Previous experience in supervising and/or delegation
  • Willingness to develop team members and self

What will it be like to join the Hilton Sydney team?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award winning Great Place to Work culture means:

  • A monthly dry-cleaning allowance for your business wear
  • Free team member meals served fresh daily
  • 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
  • Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences
  • Flexibility so you can Thrive and make space for what matters most

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