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Product Design Specialist
1 month ago
The Home Product Design Specialist role plays an exciting role in the design and delivery of new Home insurance products in Suncorp’s business transformation program Digital Insurer (DI). DI is a business transformation program reimagining the products, propositions and experiences we will deliver for customers into the future. Reporting to the Manager Portfolio Strategy and Product Design – you will design new insurance products that will deliver on our future home product roadmap.
This is a 12-month contract opportunity.
What you’ll do
Lead the design and documentation of new Home insurance products Take a product initiative from the Digital Insurer product pipeline and design how the product is structured and how it is experienced by our customers Take a customer focused approach and validate ideas through customer research, testing, and analysis Work closely with and manage both internal and external stakeholders to design solutions that meet the needs of both customers and the business Create and communicate analysis to justify design from a desirability, viability, and feasibility point of view Actively collaborate across the Consumer team and Digital Insurer program stakeholders including Portfolio, Pricing, Distribution, Claims, and external partnerWhat you’ll bring
Demonstrated experience in product design, development and innovation Experience in delivering a product from concept into delivery/launch. Ideally within insurance or broader financial servicesEmployee benefits | Suncorp Group
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.
We believe we are at our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
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