Department Manager

1 month ago

Canberra, Australia H&M Full time
Job Description

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

  • Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales. 
  • Drive Hello Member program in line with country goals.
  • Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
  • Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
  • Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
  • Actively work with a talent pipeline in your department to support the business and store needs. 

Qualifications

To be successful in the role as a Department Manager, we believe you are a positive, inclusive, and creative leader who enjoys being on the shop floor with their colleagues and customers. You have a desire to learn and grow and share this passion with your team of Sales Advisors. Your commercial mindset and coaching approach mean you are motivated by seeing actions turn into results and you know that delegation to your team is key to their growth and achieving collective success as a store. In addition, you are communicative and socially confident, always fostering a positive interaction with colleagues and customers. 

What you need to succeed: 

  • Customer centric mindset. 
  • Experience analysing commercial reports and formulating plans to maximize sales.   
  • Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business.  
  • Demonstrates excellent communication and relationship building skills.  
  • The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.  
  • Previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.   


Additional Information

This is a full-time role working a 7-day rotating roster including some weekends and late nights. Due to data policies, we only accept applications through career page.   

Benefits 
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.  

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity 
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description 
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.  

 

  • Department Manager

    1 month ago

    Canberra, Australia H&M Group Full time

    Job Description As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured...

  • Department Manager

    3 weeks ago

    Canberra, Australia H&M Group Full time

    Job Description As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured...

  • Department Managers

    1 week ago

    Canberra, ACT, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.About the roleReporting to the Store Manager,...

  • Department Manager

    2 weeks ago

    Canberra, Australia Frontline Recruitment Full time

    We are looking for experienced Retail Managers to take on a busy department within this successful retailer. You will love the diversity & complexity of this company/position, with exposure to high level reporting, ingoing training, development and progression opportunities. With fresh stock coming in daily giving you the opportunity to enhance your...

  • Department Manager

    1 week ago

    Canberra, Australia Retailworld Resourcing Full time

    International brand specialising in men's, women's & kids fashion - Department management opportunity within large format retailer - Opportunities for progression with Sydney based head office **About the brand**: This Swedish brand started from a small women's wear store and now is home to 6 different brands across 3600 stores around the world! The design...

  • Department Manager

    1 week ago

    Canberra, ACT, Australia Frontline Recruitment Full time

    _Store Managers, Assistant / Department Managers & Team Leaders_We are searching for all experienced and exceptional RETAIL LEADERS for current positions with our Large format ClientThere's nothing we love more than getting to know an individual, and finding the job that suits them perfectly - and for many people, we do this time and time again over the...

  • Department Manager

    3 weeks ago

    Canberra, Australia Frontline Recruitment Full time

    Calling all highly skilled and passionate retail managers and team leaders who are craving a change for 2023. Are you currently a SM that needs to step up, as it feel like it's the same day in and day out? Don't wait for the calendar to click over to 2023.. talk to us now! **Department Manager** Our client is a powerhouse, with proven progression and...

  • Department Manager

    3 weeks ago

    Canberra, Australia Frontline Recruitment Full time

    Calling all highly skilled and passionate retail managers and team leaders who are craving a change. Are you currently a SM that needs to step up, as it feel like it's the same day in and day out? Contact to us now for a confidential conversation! **Department Manager** Our client is a powerhouse, with proven progression and development plans that can...

  • Department Manager

    1 week ago

    Canberra, ACT, Australia Frontline Recruitment Full time

    Calling all highly skilled and passionate retail managers and team leaders who are craving a change.Are you currently a SM that needs to step up, as it feel like it's the same day in and day out?Contact to us now for a confidential conversationDepartment ManagerOur client is a powerhouse, with proven progression and development plans that can cater to your...

  • Department Manager

    2 weeks ago

    Canberra, Australia Sephora Full time

    At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and be part of the **Canberra** team as **Department Manager (Senior Beauty Advisor) **on a **Full-time (38hrs)** basis. This is your opportunity to bring your passion,...

  • Head of Department

    1 week ago

    Canberra, ACT, Australia Canberra Grammar School Full time

    RAVE Department | Senior School Elevate your career in a School leadership role. Grow, inspire and further develop our Religion and Values Education (RaVE) department. Work with a team committed to making a difference in the lives of children.About the RoleAn exciting opportunity exists for a motivated and dynamic educator to join the leadership team at...

  • Department Administrator

    1 week ago

    Canberra, ACT, Australia CEA Technologies Full time

    About UsEstablished in 1983, CEA is an Australian company that designs, develops, manufactures and sustains advanced active phase array radar systems. Our design principles and commitment to investment in research and development ensure innovative thinking, technological skill and quality fabrication are at the heart of our business. We work in partnership...

  • Department Managers Act Locations

    2 weeks ago

    Canberra, Australia Kmart Full time

    **Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...

  • Department Team Leader

    4 weeks ago

    Canberra, Australia Spotlight Full time

    **About us**: Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed...

  • Department Team Leader

    4 weeks ago

    Canberra, Australia Spotlight Full time

    **About us**: Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed...

  • Department Team Leader

    4 weeks ago

    Canberra, Australia Spotlight Full time

    **About us**: Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed...

  • Department Team Leader

    4 weeks ago

    Canberra, Australia Spotlight Full time

    **About us**: Spotlight celebrates 50 years this year, from our humble family beginnings in the South Melbourne Markets, to over 135 stores throughout Australia and Asia and growing. We embrace our 3 Core Values of People, Excellence and Success throughout every part of our business and give each member of our Spotlight family the opportunity to exceed...

  • Head of Department, Community Work

    1 week ago

    Canberra, ACT, Australia ACT Government Full time

    The Health, Community and Science (HCS) College at Canberra Institute of Technology (CIT) is seeking an outstanding Head of Department in the CIT Community Work Department who, through quality leadership and management of education and related activities, will contribute to the achievement of the department, College and organisational goals.The CIT Community...

  • Management - Department -

    1 week ago

    Canberra, ACT, Australia Sunglass Hut Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...

  • Human Resource Management and Financial Management

    1 week ago

    Canberra, ACT, Australia Department of the Senate Full time

    APS - PEL 1- $71,255 to $136,14 Black Rod's OfficeWe may use this temporary employment register to fill non-ongoing opportunities from APS 3 to Parliamentary Executive Level (PEL) 1 arising in the department's Human Resource Management and Financial Management sections, from time to time.Human Resource ManagementThe Human Resource Management section delivers...