Automotive Service Advisor
1 week ago
A Full-Time role within a respected local car dealership, based in Shepparton,
Suitable for an Automotive Service Advisor to ensure customer satisfaction and coordinate vehicle repairs for a reputable and community-focused dealership.
- Requires: Previous experience in an automotive service advisor role in Australia with Volkswagen / Audi Technical experience.
- Salary guide: $based on experience.
- Location: Shepparton
Your normal day will involve:
- Greeting customers, discussing vehicle issues, and providing service estimates.
- Coordinating with technicians, ensuring timely updates to customers, and handling approvals for additional work.
- Maintaining quality control and clear communication to uphold high service standards.
- Reviewing completed jobs, addressing any issues, and preparing for the next day, all while ensuring customer satisfaction.
Your next employer is an established car dealership offering:
- Stability within a well-respected local business with strong community ties.
- Opportunities for career growth within a family-owned business.
- A supportive environment focused on long-term customer relationships.
You will need:
- Strong understanding of vehicles and repair processes to effectively communicate with both customers and technicians.
- Proficiency in using service management software (e.g., AutoMate, Service King) to track jobs, update customers, and process payments efficiently.
- A valid Australian driver's license.
- Permanent residency or Australian citizenship.
Job benefits include:
- Competitive salary with performance-based bonuses.
- Access to ongoing training and professional development.
- Employee discounts on vehicle purchases and servicing.
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