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Senior Local Area Coordinator

2 months ago

Adelaide, Australia MA MISSION AUSTRALIA Full time

  • $99,683 + super + not for profit salary packaging benefits

  • Permanent Full-Time position

  • Location: Noarlunga SA 5168

  • Rewarding work – every day you know you are making a real difference

Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we support anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you ready to lead and inspire? Step into the role of Senior Local Area Coordinator and become a pivotal leader within our vibrant team

We are seeking a dedicated Senior Local Area Coordinator (SLAC) to join our team in Southern Adelaide, with a primary focus on supporting the Noarlunga region. In this key role, you will provide day-to-day supervision and guidance to our Local Area Coordinators (LACs), helping to solve complex problems and ensuring the highest level of support for people with disabilities. With your in-depth knowledge of the NDIS and the LAC function, you'll be the expert our teams rely on, helping to build capacity and elevate performance. This is your opportunity to lead with passion, make a significant impact, and guide our dedicated LAC staff toward success.

This position is currently focused on the Noarlunga region; however, flexibility is essential as you may be required to provide support to other regions across the state, with potential travel required.

This is an excellent opportunity for someone who is adaptable, knowledgeable, and passionate about making a difference in the lives of people with disabilities.

If you're a dynamic leader ready to make a difference, we want you on our team

Your Key Responsibilities

  • Help community members navigate the NDIS, access essential services, and develop tailored plans.

  • Inspire clients to achieve personal goals, boost community involvement, and enhance social opportunities.

  • Supervise and mentor a team of 12-15 LACs, driving high-performance and capacity-building initiatives.

  • Address performance issues, investigate incidents, and promote best practices.

  • Support engagement activities, foster strong stakeholder relationships, and enhance service delivery.

  • Oversee NDIS participants, ensure accurate documentation, and handle administrative tasks efficiently.

  • Flexibility to lead and support other LAC teams across the SA Region when required.

Requirements for Success

With a significant background in the disability and/or child, youth & family sectors, you will be confident in your administrative and assessment processes.  Other requirements include:

  • Proven experience working with people with disabilities and their families using a strength-based approach.

  • Strong skills in supervising and mentoring staff, with effective change management abilities.

  • Excellent written and verbal communication skills, including clear reporting and presentation and proficiency in data analytics and interpretation.

  • Strong decision-making skills with the ability to address issues and risks confidently.

  • Ability to engage reluctant users of support services and build lasting relationships.

  • Full driver's licence with no restrictions is desirable but not mandatory.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your Benefits

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support.

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How To Apply

To be considered for this opportunity, please include a concise cover letter (maximum 2 pages) showcasing why you're the ideal fit for this role, along with your updated resume.

Click ‘apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received. Apply quickly to be considered for this exciting next step in your career.