Program Manager, Reverse Logistics, 3P Transportation

6 months ago

North Sydney, Australia Amazon Commercial Services Pty Ltd Full time
This is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help to ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia’s delivery experience on behalf of our customers. The successful candidate will drive continuous improvement initiatives for reverse logistics with carrier, fulfillment center, technical, customer service and retail teams. This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex and cross-functional projects.

This role can be performed from either Sydney or Melbourne.

Responsibilities
- Oversee and improve aspects of returns last-mile transportation carrier management including but not limited to operations excellence, performance management, escalations, carrier relationship and contract negotiations.
- Identify, analyse, review and lead network improvement initiatives for existing and new reverse logistics solutions with cross-functional stakeholders optimising for capacity, quality, speed, delivery experience, concessions and cost over the long term.
- Generate and review relevant and actionable transportation metrics, driving improvements and automation over time.
- Prepare and lead operations calls, business reviews, and customer service workshops as needed.
- Coordinate and communicate transportation planning and reverse logistics forecasts with carriers to ensure sufficient capacity.
- Support both daily operational activities and large, complex and cross-functional projects.
- Work with internal and external stakeholders to improve customer and carrier reverse logistics experience.

Skills and Abilities
- Ability to drive strong cross-functional engagement with both internal and external teams.
- Track-record of delivering end-to-end projects autonomously, working through many obstacles along the way.
- Capacity to write well-reasoned and data-driven proposals, performing own data analysis as necessary.
- Owns responsibility for organization’s success, thinking and acting beyond immediate team or area of focus.

BASIC QUALIFICATIONS

- Bachelor degree in supply chain, logistics, engineering, business analytics or other technical discipline.
- 3+ years of professional supply chain and logistics, operations, and/or e-commerce experience.
- Proficiency in advanced MS Excel (pivot tables, vlookups, etc.).
- Ability to prepare, report and interpret large sets of data.
- Strong communication skills, both verbal and written.
- Strong inter-personal and relationship-building skills.
- Strong organizational skills and ability to manage multiple tasks simultaneously.

PREFERRED QUALIFICATIONS

- Proficiency in SQL and Tableau.
- 1+ years of experience managing last mile carrier partners in Australia.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

  • Program Manager, Reverse Logistics, 3p

    3 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor degree in supply chain, logistics, engineering, business analytics or other technical discipline. - 3+ years of professional supply chain and logistics, operations, and/or e-commerce experience. - Proficiency in advanced MS Excel (pivot tables, vlookups, etc.). - Ability to prepare, report and interpret large sets of data. - Strong communication...

  • Reverse Logistics Program Manager, Transportation

    6 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor degree in supply chain, logistics, engineering, business analytics or other technical discipline. - 3+ years of professional supply chain and logistics, operations, and/or e-commerce experience. - Proficiency in advanced MS Excel (pivot tables, vlookups, etc.). - Ability to prepare, report and interpret large sets of data. - Strong communication...

  • Reverse Logistics Team Leader

    6 months ago

    Sydney, Australia Device Technologies Australia Full time

    **About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...

  • Transport Program Manager

    7 months ago

    Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor's degree in business, engineering, operations, supply chain, transportation logistics - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience in...

  • Reverse Logistics Team Leader

    6 months ago

    Sydney, Australia Device Technologies Australia Full time

    **About us** **Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, **supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and...

  • Logistics Operations Manager

    4 weeks ago

    North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Amazon Commercial Services Pty Ltd is seeking an experienced Logistics Operations Manager to join its team in Australia. This exciting opportunity will see you drive continuous improvement initiatives for reverse logistics with carrier, fulfillment center, technical, customer service and retail teams.About the RoleThis leader will oversee and improve aspects...

  • Sales Team Leader

    6 months ago

    Sydney, Australia 3P Learning Full time

    Great Management Team - Hybrid Role - We value flexibility - High Performing, Supportive Team **What will you love about this role?** At 3P Learning we can genuinely offer you a career with purpose and meaning. We build educational products that are the gold standard in global EdTech excellence. We build them to be motivational and engaging for children,...

  • Software Engineering Leader

    3 weeks ago

    Sydney, New South Wales, Australia 3P Learning Full time

    Transform Education with 3P LearningWe are seeking a seasoned Senior Software Engineer to join our team at 3P Learning, a global leader in EdTech products. Based in Australia, this role offers the flexibility to work remotely and collaborate with a dynamic team to enhance the parent experience for our flagship product, Reading Eggs.In this key position, you...

  • Software Developer in EdTech

    2 weeks ago

    Sydney, New South Wales, Australia 3P Learning Full time

    About 3P LearningEstablished as a leading EdTech company, 3P Learning offers innovative learning solutions like Reading Eggs and Mathletics.Job OverviewWe are seeking a Senior Software Engineer to join our dynamic team. This role is based in Australia, offering flexibility for remote work.Key ResponsibilitiesDesign and develop robust web applications using...

  • Logistics Network Manager

    3 weeks ago

    North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    Are you a logistics expert with a passion for driving continuous improvement?About the RoleWe are seeking an experienced Logistics Network Manager to join our team at Amazon Commercial Services Pty Ltd. As a key member of our reverse logistics team, you will play a critical role in ensuring the timely delivery of goods to our customers.The successful...

  • Strategic Financial Expert for Reverse Logistics

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking an experienced Strategic Financial Expert to join our dynamic team in Australia, specializing in Reverse Logistics. This pivotal role will play a crucial link between data, strategy, and environmental impact.

  • Backend Developer

    4 weeks ago

    Sydney, New South Wales, Australia 3P Learning Full time

    About 3P LearningAt 3P Learning, we create world-class EdTech products that make a real impact on students' learning journeys. Our flagship product, Reading Eggs, is a leader in the educational technology space.Job Title: Senior Software EngineerWe're seeking an experienced Senior Software Engineer to join our small, dynamic team in Sydney, Australia. As a...

  • Backend Software Development Expert

    2 weeks ago

    Sydney, New South Wales, Australia 3P Learning Full time

    We are seeking a skilled Senior Software Engineer to join our team at 3P Learning, a leading EdTech company.This role offers flexibility to work remotely from anywhere in Australia, and you'll play a key role in enhancing the parent experience for our flagship product, Reading Eggs.As a Senior Software Engineer, your responsibilities will include:Developing...

  • Senior Financial Expert for Reverse Logistics Optimization

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking an experienced Senior Financial Analyst to join our dynamic team in Australia Operations Finance. As a key member of our environmental initiatives, you will play a crucial role in shaping the future of our sustainable and profitable operations.About the RoleIn this pivotal position, you will be responsible for uncovering hidden...

  • Backend Developer

    3 weeks ago

    Sydney, New South Wales, Australia 3P Learning Full time

    Company Overview: 3P Learning is a leading EdTech company that has developed world-class products like Reading Eggs and Mathletics. Our flagship product, Reading Eggs, empowers parents to support their child's learning journey.\r    We are seeking an experienced Senior Software Engineer to join our small, dynamic team in Australia. As a key member of our...

  • Logistics and Operations Specialist

    4 weeks ago

    North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time

    About the RoleThis is a highly exciting opportunity to become an integral part of a rapidly growing team within Amazon Commercial Services Pty Ltd in Australia.Job DescriptionWe are seeking a highly skilled Logistics and Operations Specialist to join our team, responsible for driving continuous improvement initiatives for reverse logistics with carrier,...

  • Senior Logistics Operations Manager, Convenience

    4 weeks ago

    Laverton North, Victoria, Australia Lineage Logistics Full time

    Job Description:At Lineage Logistics, we are seeking a highly skilled and experienced Senior Logistics Operations Manager to lead our National Convenience Transport Operations in Australia.Key Responsibilities:Manage the strategic planning and execution of national convenience transport operations, ensuring compliance with safety procedures, product safety,...

  • Transportation Logistics Manager

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryAmazon is seeking a highly motivated and experienced Transportation Logistics Manager to join our team in Australia. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will be responsible for managing the middle mile logistics network.Key ResponsibilitiesImplement middle mile tech tools functionalities and...

  • Sustainable Financial Strategist: Optimizing Reverse Logistics in Australia

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleAs a Senior Financial Analyst with Amazon's AU Ops Finance team, you will play a crucial part in shaping the future of our growing environmental initiatives. Our agile and innovative organization is dedicated to making zero happen - zero returns, zero waste, and zero defects.In this pivotal role, you will bridge the gap between data, strategy,...

  • Senior Financial Analyst, Australia Operations Finance: Reverse Logistics

    2 months ago

    Sydney, Australia Amazon Full time

    DESCRIPTIONAmazon's AU Ops Finance team in Australia is seeking an experienced Senior Financial Analyst to join our dynamic team and help shape the future of our growing environmental initiatives. We are an agile, innovative organization dedicated to "making zero happen" - zero returns, zero waste, and zero defects.In this pivotal role, you will be the...