Wokshop Service Technician Full-time
3 weeks ago
Company Description
As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things.
Job Description
- Ensure all HSE procedures are followed, and all incidents are reported accordingly
- Provide Workshop Manager with an up-to-date progress report daily/weekly/monthly on all WIP in the rebuild center.
- Provide customers with an up-to-date progress report weekly/monthly on all their WIP in the rebuild center.
- Producing customer quotations and following up on on-going and upcoming work.
- Deputies for the W/shop Manager in his absence as required
- Meeting service targets and budgets.
- Developing long-term relationships with Customers through managing and interpreting their requirements
- Negotiating tender and contract terms and conditions to meet both Customer and company needs
- Providing technical & other assistance to service clients
- Preparing necessary reports for management and customers
- Meeting regular service sales targets and coordinating service projects
- Communicate part issues promptly as required to ensure issues are dealt with accordingly
- Providing training and producing support material for other members of the service team
- Liaising with other members of the Service and Parts team and other technical experts
Qualifications
- Selling and Sales Skills
- Fitter and Machinist Trade Certificate or equivalent from similar trade background i.e. Plant Mechanic
- Experience in Hydraulic Service
- Customer focused
- Proficient PC Skills
Additional Information
- Excellent hourly rate, benefits and overtime pay – Permanent position.
- Exciting, challenging and rewarding position in a global company with over 400,000 employees worldwide.
- Good team environment with a strong company culture and values.
- Social events and company BBQ’s.
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