Key Account Manager

2 months ago

Pakenham, Australia TXO Systems Full time

TXO, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world’s local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest growing companies in the UK and Ireland and also operates in the USA, Sweden, France, Germany, Australia, South Africa and Brazil.


Our approach not only saves costs but also reduces environmental impact. With advanced asset management and recovery solutions, we ensure maximum value and quality without compromising performance. Our expanded capabilities, bolstered by Lynx and TEQPORT, cover meticulous testing and restoration of equipment. In partnership with TowerBrook Delta, we’re dedicated to sustainable, efficient telecom network management, guided by our ‘circle of value’.


Reporting to the Head of Sales Australia, this exciting new role is responsible for, maintaining and growing a customer portfolio in a given region or strategic group of accounts. You will generate opportunities and expand the TXO Asset Recovery and services to achieve revenue in line with business objectives and sales targets. Your aim is to build long term relationships and to ensure sustained repeat business growth.


We want to be known for a world class commercial function, and to do that we need to build and develop best-in-class processes, systems and reporting. You’ll have autonomy to bring amazing ideas to the table and enable our commercial organisation to exceed their goals and significantly contribute to positive business and customer outcomes.


Specific Responsibilities: -

  • Drive sales of TXO Systems AR and Service portfolio via both cold calling and converting warm leads.
  • Reaching the targets and goals set for your region/portfolio.
  • Identify and target prospective customers and develop sales of TXO Systems AR & Services product into all appropriate channels and verticals to expanding customer base.
  • Account Management – Service and develop current accounts within a defined territory or portfolio. Maintain regular contact with existing accounts, both via written, verbal and face to face communication methods, ensuring that our knowledge of the accounts within the company (the needs, expectations and requirements) are up to date and well communicated.
  • Maintain and develop a relationship with key individuals within our customer base with the aim to gain trust and transparency for ongoing and future opportunities.
  • Follow through account opportunities to close on the telephone or through face-to-face meetings, customer presentations and tender responses.
  • Own and manage a sales forecast and relevant data to support such a forecast.
  • Present sales forecasts, pipeline and bid list for your account(s) base throughout the year, demonstrating a knowledge of the business expectations across your customer base and or region.
  • Work closely with cross functional resources and divisions to help develop proposals and solutions to our customers business needs such as procurement, projects, recycling, and warehousing divisions.
  • To work closely and proactively with the Product Sales Team to identify ‘up-stream’ and ‘down-stream’ opportunities, so as to develop accounts to their full potential and give customers access to a full portfolio of TXO offerings.
  • To input, maintain and interrogate the company CRM tools. The data quality and timeliness of the company CRM tool is critical to build effective forecasting, budgets and for TXO management to understand individuals, customers and potential customers activities.
  • Promotion of the Sales and Services Brand of TXO Systems in a professional and diligent manner at all times.



  • Experience of sales management/service sales - It is desirable the candidate has a degree in a business-related subject.
  • Commercially astute and able to quickly identify client challenges and possible solutions.
  • Be a proven accomplished Sales Professional with experience in the Telecoms/IT sector.
  • Knowledge of sales techniques to optimise sales.
  • Business to business sales knowledge.
  • Knowledge of import and export regulations is desirable
  • Good computer literately which include Excel and utilising software.

Rewards: -

  • 20 days holiday (plus bank/public holidays)
  • Superannuation
  • Hybrid working
  • Company events
  • Occasional business travel
  • Internal sales training
  • Progression opportunities
  • On-site free parking
  • Free refreshments and fruit

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