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Consulting Systems Engineer

7 months ago

Melbourne, Australia Fortinet Full time

Location: Australia (Sydney, Melbourne, Brisbane, Perth, Adelaide)

Role Overview: 

The consulting systems engineering team is growing and we’re looking for someone who is passionate about helping our customers deliver a safe and secure online experience.

In this key role, you will manage, direct and drive Systems Engineers assigned to Major Accounts in your assigned region. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Accounts and leverage these relationships. Coordinate with appropriate internal groups to generate and deliver winning contract bids, proposals, RFI/RFP responses, and statements of work. Represent CSE team as technical expert on Fortinet core technology products – FortiGate, FortiManager and FortiAnalyzer.

Responsibilities

Present Fortinet frameworks to our customers, adapting your presentation style to suit the audience, from C-Level, to Management and technical. Serve as the pre-sales technical escalation resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.  Works closely together with the Systems Engineers and Account Managers in order to maximize the primary business focus and serves as team leader responsible for the quality and success of technical resources in the enterprise accounts. Develop technical account plans to achieve goals and exceed quota responsibility.  Support back into product management to help drive new products and solutions. Facilitate workshops and training modules to increase customers/partners knowledge of Fortinet products. Support and work through the entire process of sales, workshops, RFI/RFQ and PoC. Pickup trends from customers and seek product innovation from Fortinet into those segments. Develop relationships with key decision makers, influencers and partners.

Requirements

Extensive experience in technical/pre-sales support as a Sales/Systems Engineer or Consultant. Able to balance the need between technical and business requirements. Deep technical understanding of Fortinet products: FortiGate, FortiManager, FortiAnalyzer are a must. Understanding of industry performance testing technology and methodology are desirable. Understanding in virtualisation and SDN are desired. Ideally this is hands-on level in OpenStack or VMware. Understanding of data centre architectures. This includes security aspects in all layers as well as deep know how on data communication, telco standard protocols. Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus. Strong understanding of essential TCP/IP protocols: TCP, UDP, ICMP, SMTP, SNMP, LDAP, DNS, NTP, and understanding of broader range of protocols. Knowledge to create multi-tenancy, multi-service, scalable solutions.  Self-motivated and creative, attitude is extremely important. Able to identify business opportunities and work with sales team. Excellent written and verbal communication skills. Available to undertake regular domestic and international travel (typically APAC region).