IT Business Analyst

6 months ago

Sydney, Australia Tilray Brands Full time
IT Business Analyst - Sydney, AustraliaTilray Medical (Hybrid) is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better – one person at a time – by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray’s mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray’s unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages. Job Summary: The IT Business Analyst studies business composition, processes, and informational needs of an organization with the goal of developing solutions to enhance effectiveness of company application and systems and GxP quality standards.

Role and Responsibilities

Participate in the implementations of Information Technologies projects requirements by interfacing with production teams, analyze operations, determine project scope, document results and process flows, create procedure manuals for the functions performed; Participate in technical meetings to define Information Systems solutions, functional specifications, implementation plans, effort, identify resources, and schedule activities; Primary responsibility will be implementation, maintenance, and improvements of ERP Purchasing, Manufacturing, Finance, and Production modules for ERP systems throughout the enterprise; Incident triage, management, and resolution for ERP issues; Develop solutions, workflow charts and diagrams, study system capabilities, analyze alternative solutions, and prepare the Information System specifications; Develop and maintain the Information Systems by researching and resolving problems, working closely with the other members of the IT and Finance team, and under the ITIL v3 Foundation. Communicate information effectively to the internal customers, collaborate with other department managers and technical staff; Maintain issues logs, release logs, and decision/approval logs; Understand business unit workflows and how to use technology solutions to support; Manage requirements traceability information and track requirements status throughout the Information System projects; Provide business process improvement, ERP adoption and training, isolate and escalate application incidents and problems; Support the e-commerce platform integrated to the ERP

Qualifications and education requirements:

University degree in Computer Science, Information Systems, Information Technology, or an acceptable combination of education and experience; At least 3+ years of direct work experience as a Business/Systems Analyst in an ERP Nav or Business Central administration/implementation experience Shopify management is a plus Proven ability with Microsoft Office365 applications, particularly Excel advanced functions; Effective time management, task prioritization, and ability to consistently meet deadlines; Able to work independently or as part of a team. A proven self-starter and highly motivated to make proactive changes; Possess excellent written and verbal communication skills, and highly analytical aptitude. Fluent in English oral and written. Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Tilray is committed to providing an accessible and barrier-free environment. Please advise Human Resources if you require accommodation during any part of the recruitment process. Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process. When replying to emails, please ensure the sender name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly.

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