Senior Technical Analyst

1 month ago

Camberwell, Australia First Choice Liquor Market Full time

About the role

 

As a Senior Technical Analyst, your primary function will be to become an expert in systems used within Liquor Technology. You will have keen analytical thinking and an ability to work with both technical and functional teams to both learn and provide your system knowledge. 

Key responsibilities include: 

Work with and understand operational production systems and processes, with a particular focus on supply chain and replenishment 

Provide plain language advice on technical issues to non-technical audiences

Work with key stakeholders to identify how new business requirements may be delivered with existing IT solutions

Work with technical teams to understand system technical capabilities, functions and use 

Work with architecture teams to help ensure alignment of delivered solutions in line with approved architectures 

Be a key contact point for support teams in helping diagnose and resolve production issues 

Provide a deep technical understanding of IT solutions

Able to translate functional requirements into Technical Specifications

Establish relationships with stakeholders to develop trust and ensure reliable and accurate information

Works across both single and cross-function projects / assignments

About you and your skills: 

Formal tertiary qualification preferred

5+ years demonstrated experience as a Technical Analyst or similar technical function working in retail environments and projects.

SQL/database experience a must 

Familiarity with Azure cloud technology highly desired 

Understanding of IT ecosystem, software development lifecycle, enterprise architecture principles, and user experience (UX) design.

Highly collaborative style, able to engage with a diverse range of stakeholder to meet targets. 

Confidently presents messages in a clear, concise and articulate manner. Focuses on key points and uses appropriate, unambiguous language. Selects the most appropriate medium for conveying information and structures written and oral communication to ensure clarity. 

A demonstrated capability to analyse data and identify trends through that analysis 

Effectively balances commercial and customer needs.

Communicates well in person and in writing

Curious and committed to continual learning 

Experience in Agile Methodology

Experience in retail environment mandatory

Experience utilising tools such as JIRA, Confluence and SharePoint 

Values specialist expertise and capitalises on the knowledge and skills of others within the team and broader organisation.


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