Group Service Manager Full-time
3 weeks ago
Company Description
Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing practices, innovative design, customer service, and technology for quality delivery.
Job Description
Shape the customer experience and drive business success by managing all after sales services across ANZ. Your responsibilities will span across operational, administrative, parts sales, and technical aspects, demanding a blend of leadership, problem-solving, and customer service expertise. You will be responsible for building strong relationships with major clients, delivering exceptional service, and contributing to the overall success of the business. Your focus will be on developing and implementing a group strategy approach to all aspects of after sales service whilst delivering improvement in the customer experience and a reduction in after sale service costs.
Qualifications
Relevant tertiary qualification (business, management etc.) or equivalent management experience.
Proficiency in Microsoft Office Suite and other relevant software Qualification - implementing and managing process improvements
Minimum of 5-7 years of experience in a service management role
Exceptional leadership skills with the ability to influence and lead change.
Excellent problem solving, people management, communication, and interpersonal skills (written and verbal)
Ability to resolve customer disputes effectively.
Experience & aptitude for diagnostics & fault finding is essential.
Able to work as a Team with all Departments.
Understand and promote installation Codes of Good Practice
High level of customer service awareness
Strong budget management and financial analysis skills
Experience with data analysis and reporting
Additional Information
If you are a team player with great work ethic that shows drive and initiative along with attention to detail, you will be rewarded with excellent working conditions, a supportive management team, ongoing training, development, and exciting career growth opportunities. We offer a highly competitive remuneration package.
At Temperzone we believe that our people are our strength so it’s important to us to have the right people in the right roles to move us into the future. Temperzone is an equal opportunity employer wishing to increase our philosophy of the customer experience. Work in an environment that values diversity, flexibility and where everyone belongs.
The successful candidate will be required to undergo a pre-employment medical and complete a national police check. Please note that only people with the right work in Australia need apply for this position.
-
Group Service Manager Full-time
5 days ago
Blacktown, New South Wales, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Medica Receptionist Blacktown Full Time
2 weeks ago
Blacktown, Australia For Health Group Full timeThe Company ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the...
-
CDM Nurse | Blacktown | Full Time
1 month ago
Blacktown, Australia ForHealth Group (Dayforce) Full timeCDM Nurse | Blacktown | Full TimeBlacktown NSW 2148, Australia Req #2668 Wednesday, 20 March 2024The CompanyForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer...
-
CDM Nurse | Blacktown | Full Time
3 weeks ago
Blacktown, Australia ForHealth Group (Dayforce) Full timeCDM Nurse | Blacktown | Full TimeBlacktown NSW 2148, Australia Req #2668 Wednesday, 20 March 2024The CompanyForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer...
-
Group Service Manager
2 months ago
Blacktown, Australia Temperzone Full time**Company Description** Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Group Service Manager
18 hours ago
Blacktown, Australia Temperzone Full time**Company Description** Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Group Service Manager
5 days ago
Blacktown, New South Wales, Australia Temperzone Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Grounds Person
2 weeks ago
Blacktown, Australia Workers Lifestyle Group Full time**Work at one of the largest and most successful venues in Western Sydney**: - ** Ongoing opportunities for training and development to help grow **your** career within the hospitality industry.**: - ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.** **About...
-
Blacktown, Australia Elevate Dental Group Full timeWe are looking for a **Dental Assistant **at **Elevate Dental Blacktown.** If you are looking for an opportunity to make a difference to a patient's dental experience, this is the job for you. We currently have both **part-time **and **full-time **positions available. Duties involved include: - Prepping and assisting our Dentists in the room with each...
-
Blacktown, New South Wales, Australia Elevate Dental Group Full timeWe are looking for a Dental Assistant at Elevate Dental Blacktown. If you are looking for an opportunity to make a difference to a patient's dental experience, this is the job for you.We currently have both part-time and full-time positions available.Duties involved include: Prepping and assisting our Dentists in the room with each patient Meticulous...
-
Customer Service
4 weeks ago
Blacktown, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Customer Service
3 weeks ago
Blacktown, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Sonographer - Full Time - Blacktown
5 days ago
Blacktown, New South Wales, Australia PRP Diagnostic Imaging Full timeSonographer - BlacktownPermanent Full Time Position | Growing OrganisationBlacktown based | Brand New Practice & EquipmentOngoing Commitment to Your Development | Investment in the Latest Technology About Us PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 32 practices across Sydney, Illawarra, Central Coast and...
-
Internal Sales Full-time
2 months ago
Blacktown, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Internal Sales Full-time
5 days ago
Blacktown, New South Wales, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing...
-
Child Care Aide-permanent, Full-time
5 days ago
Blacktown, New South Wales, Australia Blacktown City Council Full timeJob No:- BC2470 Location:- Blacktown, NSWBlacktown is a vibrant city located in the very heart of Greater Sydney, half-way between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 403,000 coming from more than 180 different birthplaces, Blacktown City is one of the most...
-
Maintenance Electrician Full-time
4 weeks ago
Blacktown, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. Job DescriptionWe are currently looking for an Maintenance Electricianto...
-
Maintenance Electrician Full-time
5 days ago
Blacktown, New South Wales, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. Job DescriptionWe are currently looking for an Maintenance Electricianto...
-
Maintenance Electrician Full-time
3 weeks ago
Blacktown, Australia Temperzone Australia Full timeCompany DescriptionTemperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. Job DescriptionWe are currently looking for an Maintenance Electricianto...
-
Full-time Back of House Assistant
1 week ago
Blacktown, Australia JD Sports Full time**WHO WE ARE** Known best as the **_'Undisputed King of Trainers',_** JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400...